HonoluluRecruiter Since 2001
the smart solution for Honolulu jobs

Work From Home - Experienced Tax Expert I

Company: Intuit
Location: Honolulu
Posted on: October 16, 2020

Job Description:

Overview

If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

* College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax * Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules * Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. * Prior tax preparation experience in a tax practice or retail setting required. * PTIN required * Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA * Strong customer service skills with ability to empathize and instill confidence * Ability to work within a team to assist in preparation of accurate tax returns in a timely manner * Strong Research skills and the ability to quickly use online resources to find answers * Critical thinking and problem solving * Persistence and determination * Willingness to utilize audio/visual tools to communicate with customers

* Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well * Friendly and reassuring on camera

* Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

* This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns * Compiling/preparing tax returns for TurboTax Customers * Gathering/organizing and accurately entering customer data in the federal and state tax returns for review * Communicate directly with the customer as needed * Coordinate customer meetings and follow-up * Communicate updates to credentialed tax experts on assigned customers * Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations * Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries * Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

* Accurate and complete customer data entered in tax returns for credentialed tax expert review * High quality customer interactions and experiences * Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions * Proficient with technology and solid knowledge of computer operations and software. * Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer * Document customer interactions * Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Honolulu , Work From Home - Experienced Tax Expert I, Accounting, Auditing , Honolulu, Hawaii

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Experienced Tax Expert I
Description: Overview 10 10 If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance (more...)
Company: Intuit
Location: Honolulu
Posted on: 10/24/2020

Experienced Tax Associate
Description: Overview 10 10 If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance (more...)
Company: Intuit
Location: Pearl City
Posted on: 10/18/2020

Remote Tax Senior
Description: Remote Tax Senior Compensation:-- 45 - 55 / hour Location:--Remote Duration:--2-3 months this role would be during the Spring 2021 tax busy season. Preferably that would include hours from January until (more...)
Company: Beech Valley
Location: Honolulu
Posted on: 10/22/2020


Tax Professional - CPA - Remote
Description: OverviewIf you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Waimanalo
Posted on: 10/21/2020

Seasonal Tax Senior
Description: Remote Tax Senior Compensation:-- 45 - 55 / hour Location:--Remote Duration:--2-3 months this role would be during the Spring 2021 tax busy season. Preferably that would include hours from January until (more...)
Company: Beech Valley
Location: Honolulu
Posted on: 10/24/2020

Work From Home - Experienced Tax Preparer
Description: Overview 10 10 If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance (more...)
Company: Intuit
Location: Honolulu
Posted on: 10/18/2020

Telecommute Compensation Accountant
Description: A software development company has a current position open for a Telecommute Compensation
Company: VirtualVocations
Location: Honolulu
Posted on: 10/20/2020

Director of Finance
Description: Director of Finance PURPOSE STATEMENT: The Director, Finance is a finance and accounting generalist who leads the FP A and corporate finance functions, which includes spear-heading strategic planning (more...)
Company: Kumabe HR
Location: Honolulu
Posted on: 10/19/2020

Director of Finance
Description: Director of Finance br PURPOSE STATEMENT: The Director, Finance is a finance and accounting generalist who leads the FP A and corporate finance functions, which includes spear-heading strategic planning (more...)
Company: Kumabe HR
Location: Honolulu
Posted on: 10/19/2020

Earn cash this Fall. Deliver with Uber!
Description: Deliver with Uber. Earn on your schedule. 10 Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekendsit 38 039 s up to you. 10 Earn Good Money. Youll earn by (more...)
Company: Uber Eats
Location: Hauula
Posted on: 10/20/2020

Log In or Create An Account

Get the latest Hawaii jobs by following @recnetHI on Twitter!

Honolulu RSS job feeds