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Benefits Administrative Assistant

Company: ProService Hawaii
Location: Honolulu
Posted on: November 18, 2021

Job Description:

Who We Are
At ProService Hawaii, we empower local businesses to succeed by offering a bundled solution to help employers hire, retain and manage their employees. As Hawaii's leader in HR outsourcing and administration for over 25 years, our clients get access to a full service solution for their HR needs, at an affordable cost. For more information about our purpose and solution, visit Proservice.com .
Becoming an employee of ProService means that becoming part of our #PROhana. As one of Hawaii's Best Places to work for 15 straight years, we strive to grow high performing people backed by our Employee Promises of freedom to grow, a #PROhana of amazing people, and opportunities to make your mark and affect change. To learn more about our culture, visit Proservice.com/career
Role Overview
The mission of the Benefits Administrative Assistant is to provide direct support to the benefits department in achieving goals related to open enrollment activities, through effective and accurate data entry, and various administrative tasks. This role is a temporary position through January 2022, where the selected candidate will be considered for permanent placement at the end of the contract period.
Responsibilities:

  • Track collection of enrollment and waiver forms from clients and employees, ensuring that healthcare and voluntary benefits enrollment forms are entered on time and are accurate.
    • Support the benefits department with auditing various reports for accuracy, appropriate billing, and compliance. Ensures that healthcare enrollment and HC-5 waiver forms are fully completed, with no missing information.
      • Effectively identify and communicate discrepancies to benefits administrators.Updates various spreadsheets to assist the Benefits team with manual enrollments.
        • Generate, produce, and execute on various mailings including benefits enrollment packets, and other projects as assigned in a timely manner.
          • Support general Benefits Administrative tasks and projects. Requirements & Qualifications:
            • Experience.
                • Minimum of 2 years of customer service experience in a fast paced environment that requires strong attention to detail.
                • Prior experience in HR or general business administration a plus.
                • Proficient with Excel, Word, and Google Applications.
                • Ability to learn new platforms and systems.
                  • Strong analysis skills. Able to identify significant problems and opportunities, by analyzing them in depth. Able to determine root causes by being naturally curious.
                    • Judgment & Decision Making. Confidence in judgment and decision making. Able to demonstrate consistent logic, rationality, and objectivity in decision-making.
                      • Organization and Time Management. Strong organization and time management skills. Able to focus on key priorities while effectively juggle multiple projects and tasks with tight deadlines. Able to adjust quickly to changes and prioritize throughout the day. Pays strong attention to detail.
                        • Team Player. Willingness to collaborate and contribute to our norm of "winning as a team".
                          • Self-Motivation. As this role is administrative in nature, successful candidates must maintain a high level of personal drive, commitment, initiative, and resilience to achieve team goals. Benefits & Perks
                            • Paid Parental Leave
                            • Student Loan Repayment Assistance
                            • 401k Company Match
                            • Generous paid time off including 7 observed holidays, floating holidays, and paid volunteer time.
                            • Company contribution towards individual healthcare plans (medical, drug, vision, and dental)
                            • Flexible Spending, Life, and Accident insurance programs ProService Hawaii is proud to be an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, and local law. ProService is committed to providing access, equal opportunity and reasonable accommodation. If a reasonable accommodation is needed to participate in the job application or interview process, please contact or you may call us at

Keywords: ProService Hawaii, Honolulu , Benefits Administrative Assistant, Administration, Clerical , Honolulu, Hawaii

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