Assistant Manager, Branch Office - NS Pearl Harbor/Hickam AFB
Company: Navy Federal Credit Union
Location: Honolulu
Posted on: May 3, 2025
|
|
Job Description:
Overview
Apply (by clicking the relevant button) after checking through all
the related job information below.
To assist the Branch Manager of a medium/large branch office by
overseeing the efficient operation of the branch to ensure
operational functions are completed and properly performed by
branch staff.
Responsibilities
Supervise and lead branch team to provide members the full range of
Navy Federal Credit Union products and services including lending
products and depository accounts such as checking, savings,
certificate, IRA, revocable trust and estate accounts
Assist the Manager in monitoring cash operations and branch
self-auditing efforts to keep credit union assets secure and within
operational limits
Manage staff to ensure vault opening, closing and balancing
procedures are completed
Assist in leading outside marketing and promotional activities for
members and potential members through financial presentations,
local events and realtor/trade shows and events
Participate and/or oversee recruiting, on-boarding and initial
training of team members
Collaborate with Manager on budget, purchasing, tracking and
records retention for business expenses
Consult with team members to determine development goals for
continual growth in technical, soft and leadership skills
Assist in leading team to achieve and maintain product, service and
business goals, including cross servicing of Navy Federal products
and services
Analyze reports and conduct trend analysis to optimize business
performance
Lead and train the team to deliver quality member service to our
members
Ensure compliance with all security, safety and emergency
preparedness procedures
Ensure compliance with all HR related policies, practices and
procedures, such as timekeeping, recruiting, compensation,
separations, leave usage, etc.
Ensure the team follows, complies with and regularly reviews all
required policies, practices and procedures
Perform supervisory/managerial responsibilities:
Supervise daily activities
Ensure adequate/skilled staffing; select employees
Establish performance goals and priorities
Prepare, conduct and review performance appraisals
Develop, mentor, and counsel staff
Provide input and/or prepare budget requirements for Annual
Financial Plan (AFP)
Ensure section/branch goals and objectives align with
division/department strategy
Ensure efficiency of operations
Act as Manager in the incumbent's absence
Perform other duties as assigned
Qualifications
Three years' experience in grade level 76 (or higher) or applicable
external experience
Scorecard criteria requirements as defined by Branch Operations
Governance or applicable external experience
Advanced knowledge of applicable federal regulations governing
consumer lending and/or credit cards, mortgage and equity loans,
savings and checking accounts
Advanced knowledge of multiple financial products such as consumer
mortgage loan, credit cards, and/or savings/checking accounts
Advanced knowledge of functions relating to cash and ATM
operations
Ability to manage multiple priorities independently and/or in a
team environment
Exposure to managing multiple priorities independently and/or in a
team environment
Exposure to developing/maintaining community and command
relations
Experience in member/customer service operations
Experience in responding to requests regarding complex financial
information/data
Experience in supervising and leading employees
Working knowledge of retail banking industry best practices
Effective organizational, planning and time management skills
Advanced skill exercising initiative and using good judgment to
make sound decisions
Advanced skill interacting with staff, management, vendors and
members diplomatically and tactfully
Advanced verbal and written communication skills
Effective word processing and spreadsheet software skills
Desired Qualifications
Familiarity with financial institution and lending practices,
principles and regulations
Familiarity with retail banking industry best practices
Bachelor's Degree in Accounting, Business Administration or the
equivalent combination of training, education, and experience
Hours: Available Monday - Saturday, hours based on business
needs.
Location: 4256 Radford Dr, Honolulu, Hawaii, 96818 and 30 Hickam
Court Building 1257H, Joint Base Pearl Harbor-Hickam, Hawaii
96860
Based upon business needs, this position may require working at or
transferring permanently to neighboring branches within a
reasonable commuting distance.
About Us
Navy Federal provides much more than a job. We provide a meaningful
career experience, including a culture that is energized, engaged
and committed; and fierce appreciation for our teams, who are
rewarded with highly competitive pay and generous benefits and
perks.
Our approach to careers is simple yet powerful: Make our mission
your passion.
--- Best Companies for Latinos to Work for 2024
--- Computerworld - Best Places to Work in IT
--- Forbes - 2024 America's Best Large Employers
--- Forbes - 2024 America's Best Employers for New Grads
--- Forbes - 2024 America's Best Employers for Tech Workers
--- Fortune Best Workplaces for Millennials--- 2024
--- Fortune Best Workplaces for Women --- 2024
--- Fortune 100 Best Companies to Work For - 2024
--- Military Times 2024 Best for Vets Employers
--- Newsweek Most Loved Workplaces
--- 2024 PEOPLE - Companies That Care
--- Ripplematch Recruiting Choice Award
--- Yello and WayUp Top 100 Internship Programs
From Fortune. -2024 Fortune Media IP Limited. All rights reserved.
Used under license. Fortune and Fortune Media IP Limited are not
affiliated with, and do not endorse products or services of, Navy
Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected Veteran.
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace,
and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a
higher/lower grade level based on business need. An assessment may
be required to compete for this position. Job postings are subject
to close early or extend out longer than the anticipated closing
date at the hiring team's discretion based on qualified applicant
volume. Navy Federal Credit Union assesses market data to establish
salary ranges that enable us to remain competitive. You are paid
within the salary range, based on your experience, location and
market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal
policies and procedures, and regulations pertaining to the Bank
Secrecy Act.
Keywords: Navy Federal Credit Union, Honolulu , Assistant Manager, Branch Office - NS Pearl Harbor/Hickam AFB, Administration, Clerical , Honolulu, Hawaii
Click
here to apply!
|