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Director Loyalty & Partnership Marketing

Company: Outrigger Hospitality Group
Location: Honolulu
Posted on: April 5, 2021

Job Description:

Director Loyalty & Partnership Marketing It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Responsible for the strategies, tactics, and implementation of the Outrigger DISCOVERY loyalty program to grow enrollments and member bookings. Develop and implement marketing plans to promote benefits of the Loyalty program; work comfortably with cross-functional departments; manage current partner relationships and look for additional strategic global partnership opportunities to drive brand awareness and revenue; coordinate trainings, meetings, and communications with Hotel Loyalty teams for execution of Loyalty initiatives and promotional activity; manage key relationships with existing industry-related and vendor partners to drive brand awareness and maximize ROI; identify and develop proposals to acquire national/global level partnerships; and monitor loyalty program metrics, KPI's, scorecard results, and ROI for optimization opportunities. Minimum 5-7 years of experience in a related field. College degree in marketing, business, travel/hotel management, or related discipline required. MBA preferred. Must be skilled in verbal and written English communication. Must be skilled across Microsoft platforms. Preferred skills inAdobe Analytics or other analytics, CRM technology, Oracle Opera or other central reservation systems, Synxis or other booking engine experience, Jira or other project tracking software, Salesforce or ESP experience, Sitecore or other CMS experience. Must be able to connect and work collaboratively across departments to meet and exceed business objectives. Must be an exceptional team player and communicator. Must be able to travel within the State of Hawaii, US Mainland, and international locations. For more than 70 years, Outrigger Hotels and Resorts has charted a journey of discovery - expanding from Hawai'i to premier resort destinations in Fiji, Thailand, Mauritius and the Maldives. Synonymous with local culture and world-class hospitality, each Outrigger property blends seamlessly with its unique locale, offering a compelling guest experience with distinctive sense of place. With 37 properties and over 7,000 rooms in operation and/or development, Outrigger's multi-branded portfolio includes Outrigger-- Resorts, OHANA Hotels by Outrigger-- and Hawaii Vacation Condos by Outrigger-- while also managing select properties from top international hotel brands including Embassy Suites--, Best Western--, Wyndham Destinations and Hilton Grand VacationsTM. Join us as we journey to be the premier beach resort brand in the world. Follow Us Outrigger Hospitality Group Privacy Policy

Keywords: Outrigger Hospitality Group, Honolulu , Director Loyalty & Partnership Marketing, Advertising , Honolulu, Hawaii

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