Guest Service Representative

Company: JLL
Location: Honolulu
Posted on: April 1, 2026

Job Description:

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Guest Services Representative Energetic and friendly individuals needed to provide an outstanding guest experience in a customer service position at a Retail center in Honolulu, HI. The Guest Services Representative will courteously greet all tenants and visitors to the reception desk, while making a wonderful first impression for visitors to the building. Guest Services Representatives must have exceptional interpersonal and communication skills and present a professional appearance and demeanor at all times. Schedule: 40 hours/week Compensation: $16 - $18/hour We’re looking for someone who: Takes great pride in offering helpful, friendly service at all times Is able to multi-task in a fast-paced environment, accommodating and communicating with a broad range of clientele with varied needs Is able to collaborate and work within a team environment Is proactive, approachable and solution focused Is punctual and dependable Has a strong customer service orientation Has excellent interpersonal and communication skills Has experience with multi-line phone systems Is proficient on basic Microsoft Office applications and the Internet Duties will include: Courteously greeting all tenants and visitors to the reception desk Signing in all authorized visitors according to the policies, rules, and regulations Contacting tenants in a courteous and professional manner when a guest is not pre-registered Providing excellent service to all guests arriving at the building Processing visitors’ information and provide a visitor badge Providing access to visitors for tenant and non-tenant group events, as needed Answering any tenant phone calls and emails for assistance throughout the day Providing guidance/information as requested from tenants This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site –Honolulu, HI If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.

Keywords: JLL, Honolulu , Guest Service Representative, Customer Service & Call Center , Honolulu, Hawaii