Endpoint Engineer Lead - Remote

Company: Ryder System, Inc.
Location: Honolulu
Posted on: January 23, 2023

Job Description:

Endpoint Engineer Lead - Remote Honolulu , Hawaii Current Employees:If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process._Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_You are the driving force behind our company.Start your career with Ryder today!SummaryThe Endpoint Engineering Lead is responsible for providing overall technical guidance and subject matter expertise to approximately 1 Endpoint Engineer. The Endpoint Engineering Lead will work closely with Endpoint Team members, Customers, and other IT Teams in addressing complex endpoint issues, initiatives, and solutions. Provide strategic guidance for future technologies for endpoint management and desktop solutions. Is responsible for the design, implementation, and governance of solutions for end point technologies including device hardware, operating systems, firmware, and software. Continuously assesses platforms to ensure business requirements are satisfied and the employee experience exceeds expectation. The Endpoint Engineering Lead will provide Endpoint Engineering and End User Support personnel with technical guidance on Endpoint Management which includes Mobile Device Management, Endpoint Encryption, Endpoint Imaging, Endpoint configurations, Group Policy, and PowerBroker for Windows. The Endpoint Engineering Lead is responsible for the overall management of all endpoints in US and Canada and is specifically responsible for managing and maintaining the LANDesk Management Suite to include administration support as well as creating and managing all installation packages, updates, and deploymentsEssential FunctionsProvide guidance and mentoring to Endpoint Engineering and End User Support Team members on complex issuesResponsible for the overall management of over 18,000 computers and over 3,500 mobile devicesWork on projects and initiatives pertaining to applications, configurations, and/or solutions impacting endpoints. Provide diagnosis and remedies to complex problems involving systems, operations, and softwareDesign, develop, and manage software deployment packages and installer applicationsMaintain and Support the LANDesk Management Suite which includes PC Remote Support Management, Patch Management, Application Packaging, and Software DistributionsResponsible for supporting the Endpoint Engineering Team with the administration and support of the Full Disk Encryption, MDT Imaging Infrastructure, WSUS, PowerBroker for Windows, and AirWatch environmentsAdditional Responsibilities

• Performs other duties as assignedSkills and AbilitiesPossesses strong technical aptitudeAbility to effectively manage a variety of tasks and projects simultaneouslyStrong verbal and written communication skillsDemonstrates analytical skillsDemonstrates problem solving skillsAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Ability to work independently and as a member of a teamFlexibility to operate and self-driven to excel in a fast-paced environmentMaintains composure under pressureAbility to find solutions to problems using creativity, reasoning, and past experiences along with the available information and resourcesDemonstrates excellent judgment and decision making skillsAbility to simultaneously handle multiple prioritiesExcellent organizational skillsDetailed oriented with excellent follow-up practicesCapable of multi-tasking, highly organized, with excellent time management skillsDemonstrates time management and priority setting skillsDemonstrates a high commitment to qualityDemonstrated expert level aptitude of Windows 7 and Windows 10 operating systems expert requiredDemonstrated expert level aptitude of multi-site, large environment application package deployments expert requiredDemonstrated expert level aptitude with quality assurance testing methodologies and practices advanced requiredIn-depth knowledge and aptitude with configuring and troubleshooting hardware and software on PCs advanced requiredKnowledge and background with the creation of technical and non-technical documentation and user guides advanced requiredQualificationsBachelor's degree required in computer science, information systems or additional four (4) years of required experienceSeven (7) years or more in endpoint management and support requiredFive (5) years or more Extensive experience with Endpoint Management Solutions (Ivanti and ECM) requiredFive (5) years or more Extensive experience with Image Development and Microsoft Deployment Toolkit (MDT) and Ivanti Imaging requiredFive (5) years or more Extensive experience with Mobile Device Management (AirWatch, ActiveSync, and Enterprise Mobility Suite) requiredThree (3) years or more Advanced experience with implementing, administering, and troubleshooting Microsoft Active Directory Group Policy Objects requiredThree (3) years or more Advanced experience with Windows Installer technology, application packaging, Microsoft scripting technologies, VBScript, PowerShell, and AutoIT requiredTwo (2) years or more Advanced experience with Full Disk Encryption (Check Point FDE and/or BitLocker) requiredTwo (2) years or more Advanced experience with Windows Server Update Services (WSUS) requiredTwo (2) years or more Experience with PowerBroker for Windows preferredDemonstrated expert level aptitude of Windows 7 and Windows 10 operating systems expert requiredDemonstrated expert level aptitude of multi-site, large environment application package deployments expert requiredDemonstrated expert level aptitude with quality assurance testing methodologies and practices advanced requiredIn-depth knowledge and aptitude with configuring and troubleshooting hardware and software on PCs advanced requiredKnowledge and background with the creation of technical and non-technical documentation and user guides advanced requiredTravel: NoneDOT Regulated: NoneApplicants from Colorado & Connecticut:Salary is determined based on internal equity; internal salary ranges; marketThe salary for this position ranges from $ 77K - $100K. Salaries may be supplementedwith a bonus as applicable and/or as business conditions allow.Ryder offers comprehensive health and welfare benefits, to include medical,prescription, dental, vision, life insurance and disability insurance options, as well aspaid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings planJob Category: User SupportRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability._Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_

Keywords: Ryder System, Inc., Honolulu , Endpoint Engineer Lead - Remote, Engineering , Honolulu, Hawaii