Pacific Site Lead
Company: Bridge Defense
Location: Honolulu
Posted on: April 1, 2026
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Job Description:
About the Role Full-time, on-site Pacific Site Lead based in the
Honolulu metropolitan area. Serve as the primary on-the-ground
representative responsible for daily client-site operations and the
successful execution of mission objectives. What You'll Do Serve as
the trusted point of contact for issue resolution, escalation
management, and operational continuity. Coordinate with
multi-disciplinary stakeholders (customers, engineering, PM,
security/compliance) to define and execute action plans that meet
mission deployment and continuity objectives. Own the on-site
incident triage and resolution pipeline; manage escalations,
coordinate corrective actions, and maintain service continuity in
line with mission requirements. Conduct technical/engineering
walkthroughs and working sessions to validate requirements, confirm
integration points, and demonstrate capabilities; translate
operational needs into actionable technical tasks and acceptance
criteria. Maintain situational awareness of on-site systems,
network dependencies, and data flows; document issues, mitigations,
and runbooks to support repeatable operations and rapid recovery.
What You'll Bring 3 years of experience in a similar role. Prior
experience as a Site Lead, Forward Support Representative, Field
Support, or similar client-facing onsite role. Security Clearance
Current TS/SCI security clearance required. The Successful
Candidate Will Possess Experience supporting DoD/DoW, the
Intelligence Community, or defense-related environments.
Comfortable working onsite daily in a customer environment. Capable
of supporting simple engineering/technical tasks and walking
through procedures with users (e.g., basic troubleshooting,
validation steps, assisting with straightforward technical
implementations). Strong Communication and Customer Service skills
to effectively interact with clients and team members. Demonstrated
leadership abilities and capability to manage priorities and
coordinate across multiple stakeholders. Proven ability to
multitask, solve problems, and meet deadlines in a fast-paced
environment. Familiarity with defense or government operations is a
plus. Bachelor’s degree or equivalent experience in a related field
is preferred. General Factors Depending on project requirements,
may be required to work within a compressed schedule; overtime
should be expected when schedules demand it. Willing to travel, if
needed. No Relocation.
Keywords: Bridge Defense, Honolulu , Pacific Site Lead, Engineering , Honolulu, Hawaii
