Signal Planner and IT Support Lead

Company: Booz Allen Hamilton
Location: Honolulu
Posted on: April 1, 2026

Job Description:

Signal Planner and IT Support Lead The Opportunity: As an expert in defense missions, your unique background inspires you to think bigger, push further, and ask questions others don’t. We need your extensive industry knowledge and advisory skills to solve some of our clients’ most complex problems—and find solutions that keep our nation safe. As the Signal Planner and IT Support Lead, you’ll bring your passion for technology and signal planning expertise to support our DoD client. In this role, you will integrate Army Signal planning responsibilities with advanced IT Help Desk leadership. What You'll Work On: Plan and integrate communications systems into operational and tactical plans for Army and joint missions. Advise the Commander on signal support capabilities and limitations. Coordinate network operations for voice, data, and video services across tactical and strategic environments. Develop signal annexes for operations orders and ensure interoperability with coalition partners. Manage spectrum and frequency allocation for mission requirements. Oversee cybersecurity measures and compliance with DoD Information Assurance standards. Provide Tier I and II IT Help Desk support for mission-critical networks. Lead problem-solving and implementation efforts for technology products and applications. Apply advanced consult ing skills, technical expertise, and full industry knowledge. Mentor and supervise team members, including Help Desk techni cia ns. C ond uct operations and maintenance while enhancing IT components across multiple domains and mobile exercise networks. Assist users in overcoming technical challenges through regular interactions with all levels of command. Analyze problem areas and identify opportunities for improvement in integrated networks with recovery and backup strategies. Turn met rics into actionable insights and communicate their meaning to leadership. Join us. The world can’t wait. You Have: 5 years of experience with IT Help Desk support and signal planning Experience providing customer support to end users in person, via email, or by phone Experience leading Tier I, II, and III Help Desk Techni cia ns and monitoring performance met rics Ability to analyze, diagnose, troubleshoot, and resolve IT and signal issues Ability to travel up to 20% of the time Secret clearance Associate's degree CompTIA Security or DoD 8570 IAT Level II Certification Nice If You Have: Experience with DoD, Army, or Joint Staff operations Experience with Power BI and Micro sof t Office products Experience defining team goals and leading staff to achieve results Experience with IT Asset Management and NMCI Enterprise Tool ( NET ) Experience with Army network architecture and tactical communications Ability to assist in creating end-user guides and SOPs Master’s degree Micro sof t Certified Engineer and Information Assurance Officer Certification Completion of Signal Captains Career Course ( SCCC ) or equivalent Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,900.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided . Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. Remote : If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. Hybrid : If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. Onsite : If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Keywords: Booz Allen Hamilton, Honolulu , Signal Planner and IT Support Lead, Engineering , Honolulu, Hawaii