HonoluluRecruiter Since 2001
the smart solution for Honolulu jobs

Associate Service Manager- Honolulu, HI

Company: Tesla
Location: Honolulu
Posted on: December 5, 2019

Job Description:

Tesla s Associate Service Managers are responsible for driving excellent results in customer service and operational efficiency in our service centers. Expectations and Responsibilities: * Our Associate Service Managers must assist in the daily operations of the Service Center to ensure the delivery excellent results and achieve goals quarter after quarter, month after month, on all aspects of customers, people, operations, and financials. * Customer focused : Our customers are changing the world, and it is your responsibility to exceed their expectations of what a service experience should be. We expect you to go above and beyond for our customers. As an Associate Service Manager, you will coach your team to elevate their customer service approach and assist the team in developing and implementing appropriate standards and processes to continuously elevate the overall service experience. * People : Our Associate Service Managers lead by example, and we expect you to put your team s success before your own. Your team will look to you to champion open communication, active problem solving, and a positive work environment. You must have the ability to inspire and coach your team to meet both daily and strategic goals, and partner with the Service Manager to ensure the development and growth of your team. * Operational excellence : As an Associate Service Manager, you must understand every aspect of your service center s performance, and work with our Service leaders to increase efficiency and drive continuous improvement in all aspects of operations. You must actively facilitate exceptional team performance and partner with your team to identify and remove waste in operational processes. We expect you to promote safety, efficiency, quality, and overall excellence in all of your actions and decisions. * Financials : Our Associate Service Managers are expected to understand our business, know their numbers and ensure excellence in the center s daily operations to achieve specific goals in productivity, quality, output, cost as well as revenue / margin where applicable. * Our Associate Service Managers act in the best interest of Tesla at all times. You must have a passion for our mission, our people, and our customers. * Technical acumen is required you must develop a knowledge of all Tesla products, as well as Service systems, processes, and procedures. Attitude and approach is everything. You must: * Be a leader and a team-player. * Love to change the status quo and work well in high-pressure situations. Exceptional prioritization and time management skills are essential for success. * Be strategic and proactive. You must think and plan ahead to give your team the tools they need to be successful. * Be self-aware, flexible and open-minded. * Possess a rare combination of analytical thinking, hands-on problem solving, and a customer-service mindset. * Be an advocate for your customers and your team. Your success depends on theirs. General Requirements: * Educational experience: Bachelor s degree or equivalent professional experience. * Professional experience: Prior leadership experience in a service-focused industry. Automotive expertise is not required. * Leadership experience: Experience leading teams and managing a diverse group of roles and responsibilities. * Process / operations experience: prior experience leading field, technical repair or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities. Experience running complex processes using Lean or other techniques is strongly preferred. Apply Tesla participates in the E-Verify Program

Keywords: Tesla, Honolulu , Associate Service Manager- Honolulu, HI, Executive , Honolulu, Hawaii

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Housekeeping Guest Service Manager
Description: You have a passion for excellence and high standards for the cleanliness and appearance of your home and surroundings and carry that same passion into the work place. Your keen sense of detail and your (more...)
Company: Disney
Location: Pearl City
Posted on: 12/5/2019

Assistant Store Manager
Description: br Claire's - A Career that's always in style br br Assistant Store Manager Opportunity br br About the Role br br As an Assistant Store Manager at Claire's, you will support your Store (more...)
Company: Claire's
Location: Honolulu
Posted on: 12/7/2019

General Manager
Description: General Manager - McDonald's company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we're looking for more of them. People interested in satisfying careers (more...)
Company: McDonalds
Location: Waipahu
Posted on: 12/7/2019


Engineering Project Manager
Description: Responsible for the development, planning, execution and closeout of all aspects of the portfolio management at Aulani, A Disney Resort Spa.------ Bachelor------s Degree from four-year college or university (more...)
Company: Disney
Location: Kaaawa
Posted on: 12/5/2019

Assistant Chief Engineer (Engineering Services Manager)
Description: This front line leader will be responsible and accountable for leading and managing a team of facilities cast members at Aulani, A Disney Resort Spa. br br This position requires a team player with (more...)
Company: Disney
Location: Kaneohe
Posted on: 12/5/2019

Manager, Financial Services
Description: Manager, Financial Services - Prudential Financial ga Cookie Value Careers-Job Search-Job DetailsJob Description - Prudential Financial Human Resources WT FPC Cookie Value Skip to main content Press (more...)
Company: Prudential Financial, Inc.
Location: Honolulu
Posted on: 12/7/2019

Manager, Sales Strategic Accounts --- Spectrum Enterprise
Description: Date posted 11/13/2019 Requisition Number: BR Location: United States - Hawaii - Honolulu Area of Interest: Business Development, Enterprise Sales, Information Technology Services Position Type: (more...)
Company: NaviSite
Location: Honolulu
Posted on: 12/7/2019

Housekeeping Manager - Sheraton Princess Kaiulani - Sheraton Princess Kaiulani - (19166573)
Description: Here's To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International, Inc.
Location: Honolulu
Posted on: 12/7/2019

Branch Manager (ISB-Times Kamehameha)
Description: Joining one of the most revered banks in the country and one of Hawaii's Best Places to Work, you'll lead a branch team and take ownership of the customer experience. We are looking for Branch Managers (more...)
Company: Bank of Hawaii
Location: Honolulu
Posted on: 12/7/2019

Service Manager
Description: Oahu Air Conditioning Service, Inc., a leading provider of HVAC service, is looking for a Service Manager to join the team. This key position will manage the service department and will work collaboratively (more...)
Company: Oahu Air Conditioning Service, Inc.
Location: Honolulu
Posted on: 12/7/2019

Log In or Create An Account

Get the latest Hawaii jobs by following @recnetHI on Twitter!

Honolulu RSS job feeds