Area Manager - Hawaii

Company: H&R Block
Location: Kapolei
Posted on: February 24, 2021

Job Description:

What you'll do... H&R Block, the world's leader in tax services, is looking for an Area Manager eager to advance their careers while helping a dynamic Team deliver the renowned Customer Service that sets us apart. An H&R Block Area Manager plays an essential leadership role in our U.S. Retail Operations, leading a team of 20-40 highly trained tax professionals at up to four locations.

Day to day, you'll---

• Effectively lead and manage a large team of associates across multiple locations
• Ensure strong client experiences for both new and returning clients
• Grow new clients through effective local marketing plan execution
• Embrace continual learning and participate in customized training and ongoing leadership development opportunities About H&R Block... We're here to live our purpose-to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company-one that defined an industry and is now leading its transformation. What you'll bring to the team...
  • High school diploma or equivalent
  • Assertive, proactive management approach
  • Results-driven with strong business acumen skill set
  • Extensive Customer service experience
  • Excellent verbal and written communication skills
  • Good decision-making skills and the ability to function well in a fast-paced environment
  • Demonstrated ability to exercise independent judgment with minimal supervision
  • Excellent organizational skills sufficient to plan and manage day-to-day office operations across multiple locations
  • Demonstrated aptitude for business plan execution and desire to grow the business
  • Interpersonal and client-orientation skills focused on actively seeking to understand and meet client needs
  • Must possess or demonstrate supervisory skills sufficient to guide associates, as well as demonstrate core leadership behaviors to grow and develop associates
  • Understanding and previous use of a Windows-based computer system
  • Demonstrated effective facilitation/training skills
  • High school diploma or GED required
  • Bachelor's degree in Business or other related field OR an equivalent combination of education and experience preferred
  • Minimum of three years of related experience working in a retail environment; prefer minimum two years retail management experience OR equivalent combination of education and experience
  • Minimum of three years of multi-unit leadership experience #hrbjob #LI-BT1

Keywords: H&R Block, Honolulu , Area Manager - Hawaii, Executive , Kapolei, Hawaii