Director of Revenue Operations

Company: ProService Hawaii
Location: Honolulu
Posted on: April 4, 2021

Job Description:

We are seeking a Director of Revenue Operations to level up our marketing team performance as we aim to aggressively grow our business over the next four years. The Director of Revenue Operations will focus on the middle of the sales/ marketing funnel and be responsible for driving quality marketing leads to the Sales team, partnering with the rest of the Marketing organization. This is a critical role in bridging the Marketing and Sales functions to drive attainment of overall company Sales goals. As the Director of Revenue Operations, you will ensure that ProService has world class inbound and outbound management of leads with a heavy focus on effectively responding to consultation requests, capitalizing on nurture activities and managing a team of BDRs to a high level of performance. This individual will also manage other key programs including the Referral program to drive qualified leads from the client base and partners alike. What You'll Do:

• Establish a sound program and group infrastructure partnering with the Technology team to ensure that team members are working on a platform that enables day to day success with identification of development areas to drive higher performance.
• Create a data-driven outbound nurturing machine. Implement a winning playbook for BDRs, partner with the Marketing to drive compelling content and arm BDRs with Sales tools to drive to First Meetings.
• Work with Sales and other key organizations including Client Success Partners to drive Client Referrals and help manage the Employee Referral program. Drive additional lead flows leveraging training, technology and BDR Sales tools.
• Build a performance driven culture. Approach all Marketing leads with an unyielding commitment to ensuring no wasted investment or misrepresentation of the ProService brand.
• Build up to a team of 4-6 employees. Ensure the continued skills and professional development of each team member, fostering a combination of both high-level performance and personal pride and enjoyment of working on the ProService marketing team. What Makes You A Great Fit:
  • Savvy with Sales and Marketing technology. Extensive use and/or understanding of Sales automation and optimization tools such as: SalesForce, HubSpot, Marketo, Outreach, Velocify, ZoomInfo, etc.
  • Solid critical reasoning. Ability to deconstruct problems and attack assumptions, leading to well-founded strategic decisions. Nuanced thinker who sees insights others don't and is able to adapt current approaches accordingly.
  • Process oriented but creative. Drive to standard operations for performance but also tests novel concepts as part of a scalable, repeatable, robust process to ensure consistent results.
  • Analytical approach. Adept at disciplined, astute test design, generating actionable insights. Experienced with data analytics, advanced use of Excel, and database mining. Able to work in a fast paced environment and adapts with the latest information.
  • B2B marketing acumen. Understands, masters, and enjoys the particularities of B2B marketing and the mindset of small- and medium-size business owners and HR managers.
  • Managerial reporting. Knows how to package results from core activities and initiatives into logical, crisp, professional business reports.
  • Experience:
    • Marketing experience 8+ years in marketing leadership roles, 3+ years in B2B demand generation/ Sales development roles.
    • Sales Operations experience preferred with demonstrated proficiency in developing outbound calling campaigns, etc.
    • Experience with Channel Marketing. Success in building and managing channel and referral marketing programs. Why Join our PROhana? Becoming an employee of ProService is becoming part of our #PROhana. All of our employees are eligible to participate in our benefits package which includes highlights like paid paternity leave, generous paid time off, student loan repayment assistance, and affordable healthcare coverage, just to name a few. We invest in our people in many ways including training, career development and competitive compensation backed by a pay for performance philosophy. ProService Hawaii is proud to be an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, and local law. ProService is committed to providing access, equal opportunity and reasonable accommodation. If a reasonable accommodation is needed to participate in the job application or interview process, please contact talent@proservice.com or you may call us at 808-394-8878. Apply Now with our quick 3 minute Application! * Fields Are Required What is your full name? First Name How can we contact you? Email Phone Number Number Type What is your preferred method of communication?

Keywords: ProService Hawaii, Honolulu , Director of Revenue Operations, Executive , Honolulu, Hawaii