Member Services Manager
Company: The Arcadia Family of Companies
Posted on: January 15, 2022
Member Services Manager
Arcadia At Home
Location: Honolulu, Hawaii
- Competitive compensation and outstanding benefits
- Join one of the best places to work in Honolulu!We are seeking
an experienced professional to manage and develop our Arcadia At
Home program. This full-time position ensures extraordinary member
Key Responsibilities include but are not limited to:
- Builds relationships with members and their families through
meetings, scheduled home visits, phone calls and e-mails.
- Develops and maintains strong relationships with internal
partners to manage the member services experience.
- Coordinates service offerings, to include health care related
services, with all companies and departments as applicable.
- Develops, manages, implements the program strategies and
- Enters and maintains member information within electronic
systems to analyze service trends, wellness initiatives and
- Reviews and processes monthly billing statements.The Successful
Applicant must have:
- Bachelor's degree from a four-year college or university; or
one to two years related experience and/or training; or equivalent
combination of education and experience. Experience in Home Care
coordination a plus.
- Proficiency in using computers and software including Microsoft
Office Suite (Excel, Outlook, PowerPoint, & Word)
- Excellent interpersonal and solutions oriented problem solving
- Exceptional verbal and written communication skills.
- Flexibility to work various days/times as needed to support the
needs of the members.
Please apply by clicking the "Apply" buttonIf you do not have a
resume or if your resume does not include all employment you have
held in the last 10 years, please complete and attach the
Employment History form (located at the bottom of the page) to your
application for employment. Please note that you must save the
document to your computer or device before you upload the file.
The Arcadia Family of Companies is comprised of the following
Arcadia Retirement Residence
Arcadia Adult Day Care and Day Health Center
Arcadia Home Health and Home Care Services
Arcadia at Home
The Arcadia Family of Companies is an Equal Opportunity
Keywords: The Arcadia Family of Companies, Honolulu , Member Services Manager, Executive , Honolulu, Hawaii
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