Vice President of People & Culture
Company: ProService Hawaii
Posted on: May 14, 2022
At ProService Hawaii, we empower local businesses to succeed by
offering a bundled solution to help employers hire, retain and
manage their employees. As Hawaii's leader in HR outsourcing and
administration for over 25 years, our clients get access to a full
service solution for their HR needs, at an affordable cost. For
more information about our purpose and solution, visit
Proservice.com . Becoming an employee of ProService means that
becoming part of our #PROhana. As one of Hawaii's Best Places to
work for 15 straight years, we strive to grow high performing
people backed by our Employee Promises of freedom to grow, a
#PROhana of amazing people, and opportunities to make your mark and
affect change. To learn more about our culture, visit
Proservice.com/career Role Overview The goal of the VP of People
and Culture is to make ProService Hawaii the destination employer
for high achievers who want to professionally make an impact in
Hawaii. This individual will build efficient people systems that
support and foster a vibrant client-focused ownership culture, grow
our high performers and grow the number of high performers in our
workplace. In doing so, this role directly supports our purpose of
empowering employers to succeed. ProService is a growing HR service
business that competes and wins on a foundation of a high
performing, high values ownership culture. With growth and COVID-19
impacts, we are at a unique time requiring us to re-build our
people systems to support a vibrant re-founding our culture;
strengthening our ownership behaviors and consistent cultural
practices that enable us to compete and win. Today, we are
rebuilding our systems to energize and operationalize our core
principles across the company, which is all about teaching and
improving how we work in the ProService way. The individual
selected will learn our best practices and build resilient systems
that enable ProService to operate these practices to generate a
consistent, positive, high values, high performing culture. This
will lead to outcomes that engages, grows and retains our high
performing employees. Responsibilities:
- Develop our team to be highly effective and efficient at
recruiting, hiring and onboarding high performers, and installing a
high quality, consistent introduction to our culture and business.
Measure and report on leading activities and outcomes, with a focus
- Drive efficient, low bureaucracy talent assessment. Develop
practices and systems to support managers so that high performers
are supported, grown, and retained. Measure high performer
engagement, growth and retention. Our number one goal is to improve
high performer retention by industry leading results.
- Develop practices to improve or exit low performers or low
culture carriers; measuring practices and outcomes.
- Participate and drive workforce planning and hiring.
Collaborate with CFO and other leaders on prioritization. Improve
our recruiting effectiveness.
- Specifically assess managers on their leadership behaviors,
including their servant leadership actions. Make their scoring
visible and improvement plans clear.
- Build recognition and rewards that support ownership behaviors.
Define cultural behaviors and drive common language and common acts
of recognition and appreciation. Build vibrant, organic, and
consistent recognition and rewards. Make this loud, fun, and
- Assess and score our culture on core values, core purpose,
servant leadership, service culture, disciplined execution,
commitment to high standards and continuous improvement. Make
visible our status and our progress.
- Establish an excellent talent dashboard that is reviewed
quarterly by executive leadership and CEO. Develop contingency
plans to proactively address areas of concern.
- Fight and dismantle HR bureaucracy. Drive a People and Culture
Team culture that is focused, effective, and efficient. Minimize
superfluous work. Strengthen team culture.
- Advise and enable CEO and direct and support the leadership
team to drive culture. Requirements & Qualifications:
- Track record of delivering projects that drive high performing
culture. Execution and success at systems level and direct support
of managers and staff. Can move from details to high level and back
exceptionally well. Always sees room for improvement despite
exceptional demonstrated success.
- Critical and skilled evaluator of people and culture. Must be
able to see what's most important in context and create a clear
vision connecting small actions to the large vision for our
culture. Every action matters. Make them deliberate.
- Builder: build energizing programs that connect our people to
ownership, client focus, and our core values driven behaviors.
- Communicator: able to clearly communicate strategy and
execution pull through to company and teams, consistently building
our culture to deliver a strong, distinctive employer brand.
- Excellent organization, planning and execution skills.
Efficiently execute and manage our HR team for business impact. Set
clear priorities and land them with impact.
- Coach and Teacher. Must be able to coach leaders to drive
accountability for team health and team development. Creating
leadership accountability to people and culture.
- High standards. Holds the organization and self to high
standards of achievement across the people functions.
- Student Loan Repayment Assistance
- 401k Company Match
- Generous paid time off including 7 observed holidays, floating
holidays, and paid volunteer time.
- Company contribution towards individual healthcare plans
(medical, drug, vision, and dental)
- Flexible Spending, Life, and Accident insurance programs
ProService Hawaii is proud to be an equal opportunity employer. All
aspects of employment including the decision to hire, promote,
discipline, or discharge, will be based on merit, competence,
performance, and business needs. We do not discriminate on the
basis of race, color, religion, marital status, age, national
origin, ancestry, physical or mental disability, medical condition,
pregnancy, genetic information, gender, sexual orientation, gender
identity or expression, veteran status, or any other status
protected under federal, state, and local law. ProService is
committed to providing access, equal opportunity and reasonable
accommodation. If a reasonable accommodation is needed to
participate in the job application or interview process, please
contact email@example.com or you may call us at
Keywords: ProService Hawaii, Honolulu , Vice President of People & Culture, Executive , Honolulu, Hawaii
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