Senior Project Manager - Project Management Office
Company: Hawaiian Airlines
Location: Honolulu
Posted on: May 13, 2022
Job Description:
Department Organizational Effectiveness City Honolulu State HI
Part-Time No Part-Time Weekend No Description At Hawaiian Airlines,
we are all about welcoming our guests with Hawaiian hospitality and
aloha, and taking care of our people, our home and the communities
we serve. Join our 'ohana -and be a part of an exciting team of
professionals dedicated to serving our -kama'--ina -and introducing
our islands to the world!Position OverviewThe mission of the
Project Management Office (PMO) is to provide best-in-class program
and project management services to the enterprise through strong
partnerships, robust communication, organization & discipline, and
extensive risk management.Senior Project Managers are seasoned
project management professionals with diverse project experiences,
highlighted by a gradually increasing degree of project complexity,
scope, and strategic importance.Senior Project Managers work within
the Project Management Office assigned to multiple, concurrent
projects, balanced by size and complexity.Multiple positions needed
supporting Airport Operations & Corporate Functions (Real Estate -
HR), Technical Operations & Safety, and Commercial (Marketing
Technology - Loyalty & Reservations - Revenue Management)Key
ResponsibilitiesKey responsibilities include, but are not limited
to, the following:
- Through a structured delivery approach based on best practices
and industry standard, manage all stages of the project lifecycle
(Problem Assessment, Planning, Implementation, and Closure) to
ensure project objectives, timelines, and deliverables are being
met
- Process Adherence: Be a steward and advocate of the HA project
delivery process by demonstrating a firm understanding of the
process and adhering to the project manager responsibilities
through all project stages (including governance and control) and
by holding others accountable to their responsibilities
- Technical Competency: Demonstrate an advanced understanding of
project management concepts, techniques, tools, and methods that
result in project performance improvements
- Communication: Deliver and/or distribute clear, articulate, and
succinct project communications through both written and verbal
means. Ensure the right people have the right information at the
right time. Distill complex ideas into their simplest form and
drive decisions and actions by breaking down complex topics so all
parties understand
- Leadership & Business: Act as a project leader and change agent
by demonstrating expected business knowledge, operating
autonomously, engaging with senior leaders, and motivating others
to perform at their best
- Facilitation/ Conflict Management: Facilitate brainstorming,
ideation, decision making, problem solving, lessons learned, and
other workshops/broad meetings to ensure progress and achieve
project objectives. When conflict arises, act as a mediator to
diffuse tensions amongst stakeholder groups and identify a
resolution
- Risk Management: Identify, understand, and articulate what
could go wrong and put in place proactive mitigation plans to
reduce or eliminate the probability of occurrence. Manage the
message to keep focus on the key risks or issues
- Foster relationships across functions and levels of the
organization
- Establish a reputation for collaboration through openness and
empathy
- Foster positive and constructive relationships with project
team members and stakeholders by respecting the persons and
promoting diversity of thought
- Employ an objective approach to decision making and an
awareness of politics without getting mired in them
- Remain composed when project progress, workload, or resource
allocations are less than ideal, and stress can be sensed across
project stakeholders
- Display resiliency when assignments appear difficult or
complex, and when dealing with uncertainty or ambiguity
- Facilitate relationships between business groups and IT
departments
- Enrich the delivery capabilities and overall performance of the
PMO
- Embody accountability by taking responsibility for individual
actions and encouraging others to do the same
- Support the company's and department's strategy and values
- Promote unity by demonstrating confidence in self and
peers
- Place the success of the team over success of the
individual
- Deepen project management expertise by supporting the
continuous assessment and improvement of PMO frameworks, processes
and practices
- Support the professional growth of fellow project managers by
providing informal leadership, guidance, and mentoring if
needed
- Other duties as assigned Requirements Minimum Requirements
- Bachelor's Degree (in lieu of degree - 11 years of relevant
airline industry experience.)
- Direct experience managing three or more multi-year projects
and/or programs of significant complexity end to end, with a budget
equal to or greater than $5MM with high risk, or 7 years of
equivalent relevant airline industry experience
- Valid PMP designation from the Project Management Institute
(PMI). In process certifications shall be considered
- Experience with project management and software development
methodologies such as waterfall Agile / Scrum, hybrids, and SDLC
methodologies
- Proficient understanding of project management theory and use
of project management tools (e.g., MS Project, JIRA, SharePoint,
Visio, MS Teams.)
- Process Modeling experience
- Excellent relationship management and consulting skills,
especially at the executive level
- Must have received the COVID Vaccine by date of hire **All
applicants are advised that post-offer and/or pre-employment drug
testing will be conducted, and they must successfully pass the drug
test. Failure to submit to testing or positive indications of drug
use will render the applicant ineligible for employment with
Hawaiian Airlines and any employment offer will be
withdrawn.Preferred Qualifications
- SAFe (e.g., Certified SAFe - Agilist), ITIL certifications, or
other relevant Agile/IT certifications.
- Data and/or business analysis experience
- Experience with change management/business readiness methods
and tools.
- IT software development and/or delivery experience, especially
in areas related to the web, mobile apps, and merchandising
- Experience working with subject matter experts, business
analysts, and technical solution architects to translate product
roadmaps into project plans that deliver maximum benefits while
minimizing disruption to operations and fostering a positive
customer experience
- Airline industry education, exposure, and/or experience in
revenue management, product management, sales, distribution,
marketing technology, loyalty programs, airport operations, call
centers, or airline-specific systems such as the Sabre, Passenger
Service System About Hawaiian AirlinesHawaiian - has led all U.S.
carriers in on-time performance for each of the past 17 years
(2004-2020) as reported by the U.S. Department of Transportation
and was named the #1 U.S. airline by Cond-- Nast Traveler's 2021
Readers Choice Awards. Consumer surveys by Travel + Leisure and
TripAdvisor have placed Hawaiian among the top of all domestic
airlines serving Hawai--i.Now in its 92nd year of continuous
service, Hawaiian is Hawai--i's biggest and longest-serving
airline. Hawaiian offers approximately 130 flights within the
Hawaiian Islands, daily nonstop flights between Hawai--i and 16
U.S. gateway cities - more than any other airline - as well as
service connecting Honolulu and American Samoa, Japan, South Korea,
Sydney, and Tahiti. As a result of the COVID-19 pandemic,
Hawaiian's Auckland and Brisbane flights remain suspended.The
airline is committed to connecting people with aloha by offering
complimentary meals for all guests on transpacific routes and the
convenience of no change fees on Main Cabin and Premium Cabin
seats. HawaiianMiles members also enjoy flexibility with miles that
never expire.Hawaiian Airlines, Inc. is a subsidiary of Hawaiian
Holdings, Inc. (NASDAQ: HA). Additional information is available at
-HawaiianAirlines.com . Follow Hawaiian's Twitter updates
(@HawaiianAir ), become a fan on Facebook (Hawaiian Airlines ), and
follow us on Instagram (hawaiianairlines ). For career postings and
updates, follow Hawaiian's -LinkedIn -page.For media inquiries,
please visit Hawaiian Airlines' -online newsroom .
- Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities.
- Please view Equal Employment Opportunity Posters provided by
OFCCP here .
- The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Hawaiian Airlines, Honolulu , Senior Project Manager - Project Management Office, Executive , Honolulu, Hawaii
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