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Environmental Services Manager

Company: The Arcadia Family of Companies
Location: Honolulu
Posted on: June 25, 2022

Job Description:

Environmental Services Manager
15 Craigside
Location: Honolulu, Hawaii
Competitive pay and outstanding benefits, some of which includes:

  • Employer paid Medical, dental, vision, drug insurance, Group Term Life and AD&D Insurance = Estimated Annual Value of $7,300 (Full Time)
  • 403(b) Retirement Plan with generous company contribution = 8.5% match after one year
  • 11 Paid holidays, vacation (10+ Full Time), and sick leave accrual up to 90 days
  • FREE employee meals (breakfast, lunch, or dinner) with PAID meal and break periods for employees working in our communities
  • Education Assistance Program for qualified employees who want to become CNAs
  • Best practices, very safe engaging work environment for all, and much more!
    PurposeEnsures the delivery of building maintenance services by maintaining the building and keeping its equipment operational by managing the preventive maintenance for all building equipment. Ensures the delivery of housekeeping, parking, security and landscaping services that meet departmental and organizational standards through supervision and guidance of respective supervisors, leads and staff. The position is Monday to Friday from 7:00am to 3:00pm with occasional weekends as needed.
    Essential Functions

    • Manages the delivery of building maintenance services by maintaining the building and keeping its equipment operational through preventive maintenance for all building equipment which includes, but is not limited to, the chiller, pumps, emergency generator, med-gas system, diesel tank, air conditioning, boiler; and oversees grounds maintenance and landscaping.
    • Establishes and implements maintenance, apartment renovation, housekeeping standards and procedures, and ensures they are being followed.
    • With the assistance of the ES Supervisor, manages schedules and approves timecards for maintenance, housekeeping, security and parking staff to ensure services are delivered in a timely, accurate and professional manner, while meeting deadlines and requirements.
    • Manages and maintains the electronic work order system.
    • Works with the COO to trouble shoot all building maintenance issues and projects and consults the Director of Safety and Facilities Management as a resource.
    • Records and manages inventory and invoices.
    • Ensures Monthly Work Order and Compliance Reports are accurate and distributed in a timely manner.
    • Works in collaboration with department managers to schedule, prioritize and oversee work orders.
    • Performs quality assurance inspections for maintenance and housekeeping to ensure departmental procedures are being followed and quality service is being delivered.
    • Coordinates and conducts monthly staff trainings and weekly meetings.
    • Responds to building emergencies as they arise ensuring remote and in-person problem resolution.
    • Serves as the Incident Commander on the Incident Command team for emergencies, pandemic response, and natural disasters.
    • Provides COO with on-going communication updates on emergency or urgent situations, department productivity, production schedules, staff planning, building preventive maintenance and renovation requirements, and housekeeping services.
    • Coordinates recycling services with vendors and schedules in-house deliveries.
    • Assists with responding to residents', visitors' and departmental requests.
    • Responds to and documents departmental incidents, issues and concerns, seeking guidance as needed to reach solutions.
    • Manages project coordination to include requisitioning tools, equipment and supplies.
    • Performs the necessary duties for emergency situations such as drills, fire, fire alarms, hurricanes, and other possible emergencies as outlined in the All Hazards Handbook and the Pandemic Response Handbook.
    • Ensures compliance with all of the organization's policies and procedures as well as state, city & county, and federal laws and regulations.
    • Other duties as assigned by the Arcadia Family of Companies.
      Supervisory ResponsibilitiesManages ES Supervisor (Security, Parking & Housekeeping), Administrative Assistant, Maintenance Technician Lead, Maintenance Technicians, and Landscapers. Carries out managerial responsibilities in accordance with policies and applicable laws. Responsibilities include planning, assigning, directing work; training; addressing concerns and resolving problems; performance management and evaluating performance.
      QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      Education and/or ExperienceAssociate's degree or equivalent from a two-year College or technical school; or one to three years' experience and/or training; or equivalent combination of education and experience.
      Certificates, Licenses, and RegistrationsMust maintain a current, valid Hawaii's driver's license and clean driver's abstract.
      Required Competencies
      Communication Skills
      • Communicates well, both verbally and in writing.
      • Recognizes the need to speak carefully and professionally as a representative of Arcadia Family of Companies (AFC.)
      • Utilizes discretion and tact for sensitive and confidential matters.
        Interpersonal Skills
        • Demonstrates sensitivity toward diversity.
        • Engages and builds positive relationships with residents and those outside AFC to achieve positive results for our residents.
        • Encourages people to work together.
        • Accepts suggestions and constructive criticism to strengthen capacity and understanding.Continuous Learning
          • Continues to seek learning opportunities and integrates knowledge into work practice and personal development; shares knowledge willingly with others.
          • Works with others to gain knowledge; learn from others' experiences and expertise.
          • Completes necessary training and education to ensure department's effectiveness.
            Productivity/Efficiency
            • Performs Essential Functions and Required Competencies with minimal supervision.
            • Recognizes own personal and professional limitations and seeks assistance as required.
            • Identifies, organizes and prioritizes workload, tasks and schedules. Disseminates information to appropriate parties.
            • Independently conducts follow ups to ensure timely completion and compliance.
            • Understands and summarizes activities and actions into concise data.
            • Recognizes situations that require tact, confidentiality or acknowledgement.
            • Insights on resources/contacts and attempt to broaden base.
            • Acts as a resource person to all staff regarding AFC's policies and procedures and strives for adherence.
            • Uses standard office equipment, including a computer, monitor, printer, telephone, facsimile machine, calculator, copier and shredder.Problem Solving
              • Identifies and articulates subjects and issues. Provides suggestions and recommendations that are realistic and practical towards resolution or completion.
              • Courteously and professionally works with staff and vendors to resolve problems.
              • Analyzes problems and develops strategies for resolution
                Computer SkillsProficiency in MS Office Suite, includes, MS Word, Excel, PowerPoint, and Outlook.
                Physical DemandsWhile performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; talk or hear; and taste or smell. The employee frequently is required to stand and stoop, kneel, crouch, or crawl; push and pull. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
                Work EnvironmentWhile performing their essential functions, employees are occasionally exposed to the following conditions:
                • Air conditioned office environment;
                • Indoors without air conditioning;
                • Outdoors-all types of weather; and
                • Hazardous materials.
                  The above information on this job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Reasonable accommodations may be available to individuals with disabilities. Management has the right to add to, revise, or delete information in this description.
                  Please apply by clicking the "Apply" buttonIf you do not have a resume or if your resume does not include all employment you have held in the last 10 years, please complete and attach the Employment History form (located at the bottom of the page) to your application for employment. Please note that you must save the document to your computer or device before you upload the file.
                  The Arcadia Family of Companies is comprised of the following non-profit organizations:

                  Arcadia Retirement Residence
                  15 Craigside
                  Arcadia Adult Day Care and Day Health Center
                  Arcadia Home Health Services
                  Arcadia at Home

                  The Arcadia Family of Companies is an Equal Opportunity Employer

Keywords: The Arcadia Family of Companies, Honolulu , Environmental Services Manager, Executive , Honolulu, Hawaii

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