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Global Outsourcing Program Manager

Company: Meta
Location: Honolulu
Posted on: August 5, 2022

Job Description:

You can create a Career Profile to get job suggestions, prepare for the interview process, and more. Meta is currently searching for an experienced professional to join our Global Outsourcing team as Program Manager, with a core focus on Trust & Safety outsourcing programs.The mission of Trust and Safety is to build and run world-class processes at a global scale that minimize harm to people and society; and maximize success and well-being of our ecosystem of people, community, businesses and partners. This is a unique opportunity to work with a wide variety of internal teams and impact the company's growth by providing outsourcing/sourcing solutions.As part of Meta's Source-to-Pay organization within Finance, Global Outsourcing is responsible for end-to-end sourcing, market and spend analysis, contract negotiations, professional services and purchases. The Program Manager will work closely with business teams across Meta and its affiliates to develop and execute sourcing, contracting and purchasing strategies to drive business objectives. This position will be supporting global projects and may require traveling internationally. Global Outsourcing Program Manager Responsibilities Develop strong collaborative relationships with key stakeholders across Meta to strategically develop, implement and optimize outsourcing/sourcing and vendor management solutions. Actively identify, track and manage issues and risks for the projects. Identify, develop and deploy industry-leading supplier management, procurement and category management practices. Prepare and manage sourcing documents, contracts, statements of work and related procurement documents. Drive legal, financial and technological aspects of outsourced programs. Lead contract negotiations that optimize value to the company. Ensure program success through strong performance vendor management and governance methodologies, in collaboration with the business. Balance business requirements versus technical constraints and maximize business benefits. Manage complex outsourcing/sourcing projects (including planning, execution, measurement, and optimization of projects). Collaborate with Global Outsourcing/Sourcing Category Teams, Contract Management Teams, Procurement Operations Teams, and Procure-to-Pay to develop sound operational processes. Ensure regional/local processes are aligned to Meta's global operating model. Understand and apply policies, standards and practices established for vendor management. Build and cultivate strategic relationships with key suppliers. Ability to think strategically and operationally/tactically. Manage, coordinate and support special projects as needed. Minimum Qualifications Experience working with and building successful relationships with business stakeholders, cross-functional groups and third parties Experience in planning, sourcing, negotiating, contracting and supplier management Experience driving change and improve end-to-end processes 4+ years of outsourcing experience Knowledge of legal, financial and technology components of outsourcing/sourcing Preferred Qualifications MBA Experience negotiating, breaking down cost models and knowledge on the drivers of ROI 7+ years of outsourcing experience Experience with program management, vendor accountability and optimizing performance. Analytical and problem-solving skills, and experience applying these skills to resolve issues strategically Experience sourcing and scaling the creation of custom data sets, with various Supplier models including diverse paid participant engagement, distribution of sensitive prototypes, and Supplier performed real world collection among others Experience working in a global and virtual environment, both internally and with suppliers Locations Warning notice Data Center About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com . (Colorado only*) Estimated salary of $142,000/year + bonus + equity + benefits
*Note: Disclosure as required by sb19-085(8-5-20) Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta's Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com .

Keywords: Meta, Honolulu , Global Outsourcing Program Manager, Executive , Honolulu, Hawaii

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