Business Manager
Company: Gentle Dental
Location: Waianae
Posted on: August 7, 2022
|
|
Job Description:
Job Description At Gentle Dental, our Business Managers are
committed to and passionate about their office. They ensure that
their office runs smoothly from open to close. In partnership with
a Director of Operations and an Area Clinical Director, the purpose
of the Business Manager is to ensure that our dental practices
provide exceptional service to our patients, create a positive team
based culture for our employees, and support the overall
performance of the office. \n Duties & Responsibilities: \n \n
Maintain an office environment that ensures optimal patient care
and customer service. Directly supervise the office team including;
selection and training of non-clinical team members, monitor hours
and approve timesheets, ensure team members comply with licensing
and training requirements \n Evaluate and review office production
and procedures to develop new ways to improve efficiency with
office operations, patient retention and profitability. \n Analyze
and organize office operations and procedures, including but not
limited to, bookkeeping, invoice processing, cash control,
preparation of payrolls and other administrative duties. \n
Organize the day to day operations of the office; schedule an
appropriate number of team members to ensure all providers are
supported, conduct team huddles daily, collaborate with providers
by proactively monitoring the flow of the office and making
adjustments as necessary \n Collect payments from patients on any
amount that may be owed, including current treatment being
performed as well as past due balances; handle payments in
accordance with the Company---s Cash Handling Policy \n Review
production reports and communicate results with the team to make
sure the office---s budget is met or exceeded every month \n May
act as a backup to the front office team; schedule and confirm
appointments, answer the telephone, assist with patient questions,
enter and present treatment plans, submit accurate insurance
claims, collect patient balances \n Address patient complaints in a
timely and compassionate manner, including escalated patients \n
Act as a subject matter expert on the insurance plans accepted by
the Company, including their limitations and exclusions \n
Recruitment, retention and termination of staff, work with HR to
assess, investigate and resolve employee issues. \n Maintain
advanced knowledge of software systems to compile, store and
retrieve data for managerial reporting. \n Ensure compliance with
all relevant state dental laws, ensure a safe work environment by
complying with all local, state and federal health and safety
regulations and laws, and ensure compliance with office and company
policy and procedures. \n Perform other duties as assigned or
necessary to support the office/company. \n \n Qualifications: \n
\n Previous Dental or healthcare management experience preferred
but not required \n Must have excellent verbal and written
communication skills. \n Computer literate a must (QSI experience
is a plus). \n \n Benefits: \n \n Medical \n Dental \n Vision \n
Life insurance \n 401K plan with matching company contributions \n
PTO \n CE credits \n Career opportunities to advance with the
company. \n \n \n Gentle Dental has the resources you need to
achieve true personal and career success. \n PM200 \n
EducationPreferred Bachelors or better High School or better
Keywords: Gentle Dental, Honolulu , Business Manager, Executive , Waianae, Hawaii
Click
here to apply!
|