Senior Engagement Manager
Posted on: September 21, 2022
Are you passionate about technology and interested in joining a
community of collaborative colleagues who respectfully and
courageously seek to challenge the status quo? If so, read on to
learn more about an exciting opportunity with Deloitte's
Information Technology Services (ITS). We are curious and life-long
learners focused on technology and innovation.
Work you'll do
Implements the strategic direction, operations, and maintenance for
assigned products or applications. Leads and oversees all software
development projects for a product portfolio. Manages all design,
development, and QA aspects of the Agile SDLC for multiple
projects. Directs, evaluates, and monitors the progress of product
and facilitates discussions with various departments around
business objectives, functionality, architecture, and product
development. Research new and emerging market trends to evaluate
the direction and longevity of product in the market. Monitors
compliance to standardized procedures and best practices and
creates new policies and processes as needed. Performs a
combination of professional and management duties over work staff.
May serve internal or external clients. Oversee product roadmap,
planning, delivery, release management, and deployment to ensure
technology standards and business needs are met.
Guides the strategic direction, operations, and maintenance for
Deployment activities across all implemented modules and other
assigned products or applications. Leads and oversees all software
development projects for a product portfolio.
Manages the Deployment transformation studio to ensure that product
roadmaps are developed and executed in line with the established
Monitors and prepare development product work plans, budget, and
schedules. Tracks the costs on a regular basis against the
May directly manage the budget and project timeline. Also, may
engage leadership in the budgeting and planning process and provide
leadership with status updates and potential issues.
Oversees and conducts research on competitive products both
internally and externally; Understands business and industry
direction to determine and provide advice on product future.
Seek ways to reduce application related costs and increase
efficiencies of applications in production.
Integrate the business strategy and knowledge of software
capabilities (current and future) into vision and direction for all
Ensure that all products support the appropriate business processes
and have the appropriate support and maintenance processes in
Leads the design, development and delivery aspects of the
Deployment transformation program or other assigned products.
Partners with business and technical leaders to deliver, maintain,
support enterprise-wide business solutions.
Lead all development aspects of SDLC for Deloitte Application
Studios projects in partnership with PMO
Ensure all development and maintenance projects are in accordance
with channel strategy and adhere to product and channel vision and
product innovation roadmaps.
Head project execution, resource deployment, and overall leadership
and coordination efforts to ensure projects are completed on
schedule and within budget.
Provide insight, oversight, strategic context, direction, and
leadership to the Community of Practice staff involved in the
Partner with channel leaders and project team to design, develop,
and support Enterprise-wide solutions.
Develop project documentation in collaboration with PMO-e.g.,
project initiation documentation, budget, project plan, and
Ensure resources assigned to projects are meeting deadlines and
focused on the right activities.
Escalate issues, risks, and decisions to the Channel Leader or
other stakeholders as necessary and develop mitigating actions.
Monitor progress and status of deliverables.
Ensure proper functioning of the Products / Applications and
recommend upgrades as necessary.
Review projects for completeness of thought and consistency of
approach and interface.
Own product releases and provide status to Deloitte Application
Studios and ITS leadership; escalate issues proactively.
Ensure standards, procedures, and methodologies in the delivery
life cycle are followed.
Communicate development and production status and issues to
management and stakeholders.
Project Delivery Teaming:
Organize and manage multiple product development teams
Partner with PMO to prepare overall project schedule, milestones,
tasks, and estimates.
Participate in technology/solution decisions with architecture and
product teams for projects.
Partner with Solution/Application Architects to ensure that
technical design, unit testing, deployment, and implementation
requirements are properly documented.
Partner with Business System Analysts (BSA) to analyze business and
functional requirements which have a impact on business
Work with offshore Technical Delivery Manager to optimize the mix
of the development resources.
Coordinate with architecture and development teams to perform code
reviews to ensure that all solutions are aligned to pre-defined
Coordinate with BSAs and Quality Engineering teams to ensure proper
testing is performed
Motivate and lead project delivery teams and instill a mindset of
continuous process improvement.
Offshore Team Oversight
Manage daily progress and status of deliverables on projects.
Manage both internal teams and offshore vendor teams project
delivery, plans, and ensure proper staffing.
Ensure that all project resources are focused on the effort they
are aligned to.
Closely monitor workload of all employees and offshore vendor
resources assigned to project.
Promote effective teamwork and spirit of partnership.
Information Technology Services (ITS) helps power Deloitte's
success, which serves many of the world's largest, most respected
organizations. We develop and deploy cutting-edge internal and
go-to-market solutions that help Deloitte operate effectively and
lead in the market. Our reputation is built on a tradition of
delivering with excellence.
The 3,000 professionals in ITS deliver services including:
Technology & Infrastructure
Strategy & Communications
Deloitte Application Studios (DAS)
Deloitte Application Studios (DAS) is the internal software and
applications development team responsible for delivering
leading-edge technologies to Deloitte professionals. Their broad
portfolio includes web and mobile productivity tools that empower
our people to log expenses, enter timesheets, book travel and more,
anywhere, anytime. DAS enables our client service professionals
through a comprehensive suite of applications across the business
lines. In addition to application delivery, DAS offers full-scale
design services, a robust mobile portfolio, cutting-edge analytics,
and innovative custom development.
Bachelor's degree in Computer Science, Business Administration or
equivalent educational or professional experience and/or
qualifications. An advanced degree is also preferred.
Minimum of 10 years of in-depth experience in SDLC, solutions
design, and delivery of enterprise level solutions.
Experience managing Agile/Scrum projects a plus.
Experience working with business application owners and development
teams to document and clarify business and user requirements and
manage scope of defined features and functions during project
Proven expertise in managing the delivery of mid-to-large
Experience with Cloud services is preferred
ITIL certification preferred.
Software implementation experience in large complex
Firm understanding of Deployment applications and modules including
ITSM, ITBM and ITOM.
Ability to understand and relate to the business objectives and
provide a high-quality automated solution.
Ability to adjust communications to both technical and
Must have strong analytical abilities, negotiation/presentation
skills, and organizational/planning abilities.
Ability to drive teams to meet consensus and have vivid passion for
Strong project management and team management skills.
Experience in implementing quality guidelines, standards, and
Creative - able to think outside the box; uses knowledge gained
through prior experience, education, and training to resolve issues
and remove project barriers.
Drive for results - maintains constant awareness of projects and
clients; keeps product owners focused on short- and long-term
Ability to establish and maintain positive working relationships
with customers yet represent accurately the perspective of
Experience working directly with clients and providing
Strong written and verbal communication skills.
Strong leadership and management skills
Collaboration and decision-making skills
Experience interfacing with external software design and
development vendors preferred.
Ability to work productively with all levels in a large
Ability to travel minimally required, up to 25%.
For individuals assigned and/or hired to work in Colorado or
Nevada, Deloitte is required by law to include a reasonable
estimate of the compensation range for this role..... click apply
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Keywords: Deloitte, Honolulu , Senior Engagement Manager, Executive , Honolulu, Hawaii
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