OGG Cabin Appearance Duty Manager - 45K+
Company: UnitedService Companies
Posted on: September 22, 2022
About U.S. Aviation Services
U.S. Aviation Services a United Service Companies, is a contracted
ground handler for commercial airline carriers and cargo operators.
Established in 1965, United Service Companies ("USC") began as a
maintenance company and trade show service provider in Chicago,
Illinois. Today, our company is comprised of five specialized
groups that deliver unparalleled custodial, staffing, and security
services for customers with diverse business needs from the Eastern
Seaboard to Hawaii. Throughout, our company's overarching goal is
to provide exceptional customer service by exceeding our customers'
The Manager Cabin Appearance has overall responsibility for the
cleanliness and condition of the passenger cabins of U.S. Aviation
Services' Airline Partners
Our Goal is to provide each airline partner we service quality
service of their aircraft.
The Duty Manager Cabin Appearance achieves and maintains a
noticeably clean condition of the cabins through effective
development, implementation and ongoing management of cabin
cleaning programs. Cabin cleaning programs consist of training,
documentation materials, supplies, policies, procedures, forms,
audits and implementation and oversight of corrective actions when
Duties and Responsibilities:
Your main responsibilities in this role include the following:
Deliver clean aircraft every day:
Assist Director with implementation and oversight of cleaning
policies and procedures in the field. Oversee the cleaning audit
program, updating and defining it as needed. Oversight of the audit
program will include periodic travel to conduct audits in the outer
islands and follow up on results.
Monitor performance and work with station managers and business
partners on corrective action plans as needed. Develop and manage
to a cabin cleaning budget.
Maintain Inventory of supplies
Deliver an effective cleaning training program: Manage the cleaning
training program, updating it regularly as policies or procedures
Ensure compliance with training requirements at all stations.
Communicate training changes; deliver cleaning training in the
field when appropriate.
Deliver appropriate policies and procedures: Work with the
Corporate department on approvals for cleaning materials and
supplies. --- Serve as owner of the Cabin Appearance Manuals for
Communicate to and educate team members on new procedures or
Develop reports and present to senior management. Publish cabin
appearance bulletins and newsletters to appropriate audiences.
Receive feedback from Business Partners , about the cleanliness of
aircraft and follow up promptly with stations to respond to reports
of procedures not being followed or aircraft with specific cleaning
Respond directly to such reports to provide feedback to
stakeholders on corrective actions taken. May perform other
responsibilities as assigned. Responsibilities and duties may
change when circumstances dictate (e.g. emergencies change in
workload, rush jobs or technical developments).
Proficient in Microsoft Office Suite Programs. Minimum 3 years'
experience in related field --- Airline Cabin Appearance: Deep
understanding of the many dynamics, procedures, challenges and
oversight of airline cabin appearance programs, allowing the
Manager Cabin Appearance to fully own all business processes
associated with this important strategic objective. Operations
Management: Solid understanding of airline operations with a
special emphasis on the dynamics, structure and challenges
associated with station operations, leading to an ability to
effectively communicate and collaborate with station personnel.
People Management: ability to lead, influence and motivate teams of
people that do not report to this position, causing them to deliver
and execute on the airline's cleaning programs with the highest
levels of performance. Financial Management: solid experience in
budgeting and financial management, leading to an ability to
effectively manage to and within approved budgets. Ability to
develop zero-based department budgets. Planning and organizing:
Accurately scopes out tasks and projects, sets goals, breaks down
work into process steps, develops schedules and assigns
Uses resources effectively to obtain optimal results. Looks to the
future, anticipates future needs and requirements, and acts early
to ensure future needs are met.
Is dedicated to providing the highest quality results at the lowest
total cost. Always gets more accomplished with less resources
(people, time, money).
Holds self and other accountable at all times. Leading Diverse Work
Groups: Establishes and maintains effective relationships with
external and internal customers. Knows how to accomplish tasks
through formal channels and informal networks. Problem Solving:
Makes accurate, timely decisions based upon analysis, judgment and
experience. Team Building: Can effectively blend people into teams.
Fosters and positive working environment of open dialogue and
feedback. Defines success in terms of the whole team.
Communicating: Communicates effectively, persuasively and
professionally at all levels of the organization and with business
partners, federal agencies, airport authorities, other airlines and
other airport stakeholders.
Frequently stands, walks, sits, and uses eye/hand coordination,
color definition. Must be able to lift 75 pounds consistently. Work
under pressure while still maintaining near 100% accuracy. Ability
to work independently on multiple assignments. Highly approachable
professional demeanor In-depth knowledge of airport operations.
Keywords: UnitedService Companies, Honolulu , OGG Cabin Appearance Duty Manager - 45K+, Executive , Honolulu, Hawaii
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