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Assistant Branch Manager

Company: Hawaii Law Enforcement FCU
Location: Honolulu
Posted on: September 23, 2022

Job Description:

Responsible for assisting with the direction and administration of Branch operations. - Ensures that established policies and procedures are followed. - Oversees the provision of a full range of services to members and prospective members. - Ensures that members are promptly and professionally served. - Acts as Branch Manager as necessary.

Ensures that operations are conducted in accordance with established Credit Union policies, legal and regulatory requirements, and audit standards. - Provides suggestions for improved effectiveness
Ensures Branch security. - Assists with opening and closing the building in accordance with set hours.
Promotes Branch business development and seeks to broaden member base. - Actively cross-sells Credit Union products and services
Completes required reports and records and ensures that Branch functions are properly documented.
Reviews and monitors the work of Branch personnel. - Provides suggestions and support as necessary
Assists with staff training. - Ensures that personnel are well trained in all phases of their respective jobs. - Performs cross training as necessary
Ensures that members' requests and questions are promptly and courteously resolved. - Answers members' questions or refers appropriately
Ensures that the Credit Union's professional reputation is maintained

QUALIFICATIONS

High school graduate or equivalent. - College degree in Business Administration or related field preferred
Two to five years of related operations and supervisory experience required
Thorough knowledge of Credit Union products, services, and policies
Strong analytical, problem-solving and decision-making abilities
Commitment to integrity, policies, procedures, and regulatory requirements
Understanding of Teller/Member Service Representative functions
Good interpersonal and communication skills
Well organized
Detail oriented
Proficient in Microsoft Office applications
Adaptability, flexibility, and ability to work any branch hours and any of our locations, including weekends and some evenings

Keywords: Hawaii Law Enforcement FCU, Honolulu , Assistant Branch Manager, Executive , Honolulu, Hawaii

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