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Client Care Manager

Company: The Caregiver Foundation
Location: Pearl City
Posted on: November 25, 2022

Job Description:

Full Job Description *Fulltime / Part-Time* (negotiable)

*Job Summary*

The Caregiver Foundation is a non-profit organization that provides care management, coordination, and fiduciary services to clients. Our clients range in age from 18 years old to over 99 years old. Our services often involve coordination of personal care services, arranging medical services, bill-paying, and financial management. This position may include some fieldwork and will include administrative work (database review/entry, filing, copying, etc.).

The ideal applicant is comfortable making phone calls and communicating with a variety of professional agencies (e.g., physicians, accountants, caregivers, utilities, etc.). They take the time to check accuracy of record-keeping and can be relied on to follow-up on assigned tasks and see them through to completion.

*Responsibilities and Duties*

Daily work involves bookkeeping, clerical record management of financial and legal records, monthly telephone and/or face-to-face check-ins with clients, and frequent communication with providers (doctors, lawyers, accountants, etc), vendors, and suppliers. Every task is equally vital to provide comprehensive care management and applicant must provide the same level of attention to all tasks.

*Qualifications and Skills*

Interest in this position must include a desire to work with Seniors, Adults with Disabilities, and their Caregivers.

Required skills include familiary with Microsoft programs (Excel, Word, Outlook), bookkeeping skills, strong verbal and written communication skills, telephone skills, compassion, and an attitude of caring for Seniors, Adults with Disabilities, and Their Caregivers. Punctuality and efficient time management are required, as is accuracy and attention to detail.

Helpful experiences include organizing and filing, counseling, social work, financial planning, and document analysis and management, Publisher (basic), PowerPoint (basic), and Quicken and QuickBooks (basic). Previous job skills in these areas are helpful: bookkeeping, financial services, paralegal work, clerical work, speaking with the public, client case management, and more.

*Benefits* (applies to full-time positions only)

Full medical, dental, and vision. Generous holiday schedule, vacation time, sick leave, 401(k) with match and possible annual bonus\*.

Benefits\*\*:

* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Vision insurance
* Prescription Insurance

Schedule:

* 8 hour daily shift - Monday to Friday
* Occasional weekends

Supplemental Pay:

* Bonus pay\*

COVID-19 considerations:
Most Client and prospect interactions continue to be done remotely. If in-person all PPE and sanitation procedures followed. Daily wellness checks of all employees and all guests are screened at the entrance.

_*Staff is fully vaccinated, and vaccination is required*_. (including Booster)

*Experience*:

* Clerical experience: 2 years (Preferred)
* Computer skills: 5 years (Preferred)
* College 2 years (preferred)
* Driver's license and safe driving record (required)

*Language*:

* English (Preferred)
* additional languages welcomed

*Work Location*:

* One location

This Job Is Ideal for Someone Who Is:

* Dependable -- more reliable than spontaneous
* People-oriented -- enjoys interacting with people and working on group projects
* Detail-oriented -- would rather focus on the details of work than the bigger picture

This Job Is:

* A great path for those who want to make a positive difference in the life of others

*Physical capabilities*

* Sitting for extended periods of time
* Computer and telephone a good part of the workday
* Lifting: Ability to lift maximum 40 pounds (_Occasionally_)

Company's website:

* www.thecaregiverfoundation.org

Company's Facebook page:

* https://www.facebook.com/CaregiverFoundation

Work Remotely:

* No

COVID-19 Precaution(s):

* mandatory vaccinations (COVID, Flu etc.)
* Remote interview process
* Personal protective equipment provided or required
* Plastic shield at workstations
* Temperature screenings
* Social distancing guidelines in place
* Sanitizing, disinfecting, or cleaning procedures in place

\*Bonus pay is at the discretion of the Company and financial considerations

\*\*Benefits (Full-time positions only) have waiting periods before eligibility is established Vacation - accrues after 90 days; Sick Pay - eligible after 90 days; 401(k) eligible after 6 months

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Professional development assistance
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
* Weekend availability
Supplemental pay types:
* Bonus pay

COVID-19 considerations:
Most Client and prospect interaction continues to be done remotely. If interaction takes place in-person all PPE and sanitation procedures followed. Daily wellness checks of all employees and all guests are screen at the entrance.

Application Question(s):
* Would prefer a job that is more people-oriented or more clerical in nature?
* Do you have any personal experience with caregiving?
* How many years of experience with care management do you have?

Education:
* Associate (Preferred)

Experience:
* Clerical experience: 2 years (Preferred)
* Computer skills: 5 years (Preferred)

Language:
* English (Required)

License/Certification:
* Driver's License (Required)
* Hawaii or other State Drivers License (Required)

Security clearance:
* Confidential (Preferred)

Work Location: One location%58047475%

Keywords: The Caregiver Foundation, Honolulu , Client Care Manager, Executive , Pearl City, Hawaii

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