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Outlets Manager - Banquet and Restaurant

Company: Hilton Waikiki Beach
Location: Honolulu
Posted on: November 27, 2022

Job Description:

The Hilton Waikiki Beach is looking for a F&B Outlets Manager to join their team! The F&B Outlets Manager will be responsible for the overall operation of the Banquet Department as well as the Restaurant, Room Service and Beverage Departments. This position must be on the floor the majority of the time. The Manager is to assist with guest service in any way possible.

This position reports to the Director of Food & Beverage.

MUST HAVE OPEN AVAILABILITY! FLEXIBLE SCHEDULE IS REQUIRED! This is a FULL TIME position. AM shifts and PM shifts required.

Job Duties:


-Responsible for hiring, training, scheduling and counseling of all team members in the Banquet, Restaurant, Room Service and Beverage Departments
-Responsible for the overall condition of the food & beverage outlets, storage and liquor rooms
-Plans, assigns and oversees work of team members in the 4 F&B departments
-Enforces all hotel policies including, but not limited to employee appearance, attendance and punctuality, service standards and completion of job duties
-Holds regular department meetings and communicates regarding any incentive programs
-Participates in the development of business strategies for banquet and restaurant in alignment with the overall objectives of the hotel

-Maximizes productivity by using forecasting techniques to adjust scheduling

-Creates 100% guest satisfaction by providing team members with the training and resources needed to deliver a "Can Do" attitude, service and teamwork
-Communicates necessary information with other departments and outside vendors
-Ensures satisfaction of all customers by supervising and coordinating team members, and overseeing event operations
-Ensures room is set up in accordance with customer specifications by supervising set-up staff and inspecting rooms prior to events
-Manages food and beverage service provided during banquets and meetings; ensures a high level of quality food and beverage products served
-Initiates purchase orders for specific banquet items and maintains inventory of banquet and restaurant equipment and supplies

Keywords: Hilton Waikiki Beach, Honolulu , Outlets Manager - Banquet and Restaurant, Executive , Honolulu, Hawaii

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