Sr. Manager, MDS SEO Digital and Content Operations

Company: Marriott
Location: Honolulu
Posted on: November 27, 2022

Job Description:

Job Number 22177153Job Category Sales & MarketingLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United StatesSchedule Full-TimeLocated Remotely? YRelocation? NPosition Type Management JOB SUMMARYMarriott Digital Services (MDS) is a fast-paced and innovative team that provides individual hotels with digital activation services. MDS creates digital programs to drive Marriott.com digital room nights and revenue for individual hotels through SEO, Content, Merchandising, and Paid Media activations. We are a rapidly growing team that will provide the opportunity for autonomy and professional growth for the right candidate. We are seeking a self-starter, resourceful and strategic individual with a Digital marketing background to lead our program operations.This role will be responsible for managing the development and execution of our SEO and Content tactics. The role will manage a team of 4+ Marriott associates. The role will also have accountability for various vendors and contractors.EDUCATION AND EXPERIENCE

• BS/BA degree in Marketing, Advertising, Communications, Business Management, or related field
• 5+ years of relevant work experience (digital marketing, operations, process management, etc.)RESPONSIBILITIESManaging Work
  • This role includes supervisory responsibilities for the SEO and Content operations.
  • Leads the day-to-day management of key vendors and contractors.
  • Maintains and manages tactic delivery, ensuring quality assurance and that SLAs are met.
  • Seeks opportunities to refine MDS offerings, prioritizing process scale, cost efficiencies, and customer value. Ensures team is executing processes, enhancing quality, and providing documentation and training.
  • Serves as an escalation point.
  • Partners with MDS Traffic & Workflows teams and MDS Business Support teams to understand team and vendor utilization and ensure staffing is adequate to meet business needs.
  • Participates in budget analysis activities; accountable for team expenses and understanding projections vs. actuals.
  • Sets strategic direction and priorities for disciplines (SEO, Content, etc.). Mobilizes and empowers team to ensure goals are met.Team Leadership
    • Creates a team environment that encourages accountability, high standards, and innovation.
    • Leads team including direct reports, vendors & contractors.
    • Holds weekly 1:1 meetings with direct reports.
    • Ensures team members understand performance expectations.
    • Understands employees and develops plan to address need areas and expand on strengths.
    • Participates in hiring process as needed.Thought Leadership & Connectivity
      • Deep knowledge of Digital and hospitality best practices, particularly for on-site and off-site SEO, local SEO, etc. Commitment to continual education and self-growth through reading industry blogs, social media, case studies, etc.
      • Develops strong partnership with other Marriott teams, including Digital Operations, HWS Product Team, Enterprise SEO, etc.Tools
        • Becomes savvy in MDS and Marriott enterprise tools, including Salesforce, DAC, PLUS, BrightEdge, etc. Ensures team is well-trained and utilizes tools appropriately.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

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