Relief Service Manager

Company: First Hawaiian Bank
Location: Honolulu
Posted on: January 23, 2023

Job Description:

We are currently seeking a customer-focused, self-motivated, goal-oriented Relief Service Manager to join Service Delivery Division. In this role, you will provide relief coverage for the Service Supervisor/Manager at various branches throughout the state during periods of absences such as vacancies, illness, or vacations. Responsible for managing branch operations and resolving complex customer issues and inquiries. Oversees the Oahu Relief Teller and Banking Consultants Pool and performs Relief Customer Service Representative and Teller duties as needed._The successful candidate will be hired for the level of the position that aligns with their experience._ The ideal candidate will have: Bachelor's degree in Business or equivalent work experience required. Minimum of 4-5 years in bank operations, with 5 years of supervisory experience required. Experience requirements can be gained concurrently. Frequent contact with Bank personnel at all levels. Contact with external parties such as bank customers and vendors. Excellent oral, interpersonal, and written communication skills. Self-motivated and goal-oriented. Leadership, organization, and problem solving skills. Ability to use 10-key adding machine and type 40 wpm. Must be proficient in Microsoft Windows applications.Job Type: Full-timePay: From $20.00 per hourBenefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insuranceDay range: Monday to FridayShift: 8 hour shiftAbility to commute/relocate: Honolulu, HI 96819: Reliably commute or planning to relocate before starting work (Required)Education: High school or equivalent (Required)Experience: Supervising: 5 years (Required)Work Location: One location

Keywords: First Hawaiian Bank, Honolulu , Relief Service Manager, Executive , Honolulu, Hawaii