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Safety Manager

Company: REHAB Hospital of the Pacific
Location: Honolulu
Posted on: January 25, 2023

Job Description:

Position Title: Safety Manager
FLSA Status: Exempt
Reports To: Director of Facilities & Safety Officer


The Safety Manager is responsible for managing the Safety Department including Safety & Security Officers and PBX Operators. Responsibilities include overall hospital safety, parking and PBX/Communication functions of REHAB, and serve as back up as the Safety Officers (Director of Facilities and Facilities Manager) in their absences. Ensures adherence and compliance with applicable governing and accrediting agencies' standards, requirements, and regulations (The Joint Commission (TJC), Occupational Safety and Health Administration (OSHA), Hawaii Occupational Safety and Health Administration (HIOSH), Department of Health (DOH), National Fire Protection Association (NFPA), etc.) and maintains documentations, as required

Serves and assists in Emergency Management alongside the Emergency Management Coordinator by providing emergency management support through coordination, maintaining and implementation of emergency preparedness activities and standards including but not limited to training, data gathering, and maintenance of regulatory compliance. Available for 24/7 oversight and support during hospital emergencies, incidents, and event response. Ensures a safe and secure environment for patients, visitors, and staff.



Models REHAB's core values, HEART, in daily actions. Honesty - Speak and act with truth and respect. Engagement - Embrace and commit to our mission, vision and values. Aloha - Serve others with a spirit of kindness and compassion. Resilience - Rebound and recover with a sense of urgency. Teamwork - Work together for success.


  • Serves and assists in Emergency Management and assumes the role of the Safety Officer should both Safety Officers be absent.
  • Conducts and executes the annual hazard vulnerability analysis (HVA) and other risk analyses related to natural (e.g. hurricanes, floods, earthquakes), technological (e.g. hazardous spills), man-made (e.g. active shooter or hostage situations), and other disasters.
  • Develops, maintains, implements and ensures the emergency plans, procedures and policies as it relates to disasters identified in the risk analysis.
  • Reviews and recommends improvements in the preparation for response and recovery due to threats of disasters, both natural and/or man-made by utilizing guidelines set forth by the National Incident Management Systems (NIMS).
  • Maintains emergency management related records and database for compliance/regulatory agencies(i.e. The Joint Commission (TJC), Occupational Safety and Health Administration (OSHA), Hawaii Occupational Safety and Health Administration (HIOSH), Department of Health (DOH), National Fire Protection Association (NFPA), etc.).
  • Responsible for collecting, reviewing, and tracking data required by local, state, and federal entities which are consistent with REHAB's policies and procedures.
  • Develops and maintains relationships with partners/stakeholders, including internal and external community members in regards to the organization, such as: the Hawaii Healthcare Emergency Management Coalition, Emergency Medical Services, Public Health, Fire, and Law Enforcement agencies.
  • Identifies and maintains contact information for community response partners.
  • Coordinates the efforts of Executive Leadership in the execution of the Emergency Operations Plan.
  • Oversees the management of a disaster response or crisis management activities for the organization and the availability of staff coverage needed 24/7, to respond to disasters or potential disaster situations.
  • Provides updates of warnings and emergency data to the Facilities Manager and Director of Facilities and leadership during and after emergencies and facilitates as directed.
  • Conducts preparedness activities to ensure a safe and secure environment for patients, visitors, and staff and the protection of physical property in relation to the emergency and disaster management.
  • Keeps the Hospital Incident Command System (HICS) organization chart current; educates and assists staff with their assigned HICS roles/duties.
  • Performs assigned incident command role during drills, exercises, and real world emergencies. Ensure that the Emergency Operations Center (EOC) is prepared for activation.
  • Collaborates with other departments to conduct emergency management drills and response training, to include fire drill testing based on required TJC intervals.
  • Demonstrates resourcefulness and self-reliance to optimize operations and use of resources, delivery of services, and decision-making processes.
  • Participates in the development of department budgets, including but not limited to the emergency preparedness budget.
  • Makes recommendations on purchasing of materials, supplies, etc.
  • Coordinates the collection of organization-wide regulatory required information, including but not limited to: department hazard surveillance and disaster supply inventories.
  • Facilitates the procurement and maintenance of equipment that support Emergency Management to include disaster supply inventories.
  • Coordinates Emergency Management Committee meetings as directed and documents the discussion of the meeting.
  • Participates on hospital committees as requested.
  • Adheres to the NFPA 99 Emergency Operations Program Framework for maintaining hospital emergency management policies.
  • Maintains Life Safety, Emergency Management and Environment of Care documentation for The Joint Commission, Department of Health and other regulatory agencies.
  • Implements safety programs and activities, including but not limited to occupational and patient safety, fire, and hazardous materials programs at REHAB.
  • Coordinates emergency management drills and response training for security and other departments.
  • Identifies and recommends solutions to issues related to compliance with government regulations.
  • Assists in managing and ensuring that REHAB activities complies with TJC, OSHA and other agencies' standards, including performance improvement activities, in-service attendance and others.
  • Conducts safety inspections, environmental tours, hazard surveillance, risk assessments, hazard vulnerability assessment, fire alarm inspections, portable fire extinguisher inspections, and fire and emergency drills to ensure compliance with applicable laws and regulations.
    • Participates in the Continuous Improvement program and monitors and reports data as appropriate.
    • Oversees the emergency preparedness activities to ensure a safe and secure environment for patients, visitors, and staff and the protection of physical property as it pertains to security, emergency preparedness, and disaster management.
    • Maintains REHAB's safety programs, including but not limited to the respiratory protection program, lock out tag, and fleet safety programs, creating and updating programs as needed to maintain compliance.


      • Responsible for the security of the facility, equipment, staff and patients.
      • Manages a team of Safety and Security Supervisor, Safety & Security Officers, PBX Operators, Safety Department Technician and Safety Department Technicians.
      • Continually evaluates for the appropriate level of security staffing. Assess the cost, benefit, and effectiveness of REHAB security personnel and contracted employees.
      • Act as the primary point of contact to contracted security services/vendors.
      • Addresses, responds to, and resolves patient/family, staff and department concerns and issues.
        • Evaluates and maintains REHAB's security management plan, annual Security Vulnerability Assessments and all security-related operational procedures.
        • Prepares and presents a Security Report for Quarterly Safety Meetings.
        • Works directly with Plant Operations to monitor key assignments and regulates overall staff and patient access.
        • Implements, enforces and monitors the parking policy and equipment. Retains log of equipment assigned and personnel on record.
        • Remains current on the latest developments in security services, facilitates the adoption of industry standards including NFPA 99, IAHSS, The Joint Commission, etc.
        • Encourages workforce development and the pursuit of personal certifications for staff.
        • Manages the enforcement and oversight of security-sensitive areas-patient health records rooms, nurses station, conference rooms, admissions area, data center, etc.
        • Investigates and provides information needed to complete employee investigations.

          • Manages the enforcement operation for parking control. Enforcement activities include, but are not limited to assurance of adherence to all facility parking rules, policies, and regulations
          • Manages REHAB's parking program through the allocation of permits, assurance of proper authorizations/approval of special access requests, and management of citations for parking violations.
          • Identifying and investigating any misuse of access to parking facilities.

            • Manages Telephone Operators.
            • Manages PBX/Communications Systems to include:
              • Systems and physical equipment
              • Educating employees, patients and visitors on phone usage
              • Maintaining an up-to-date in-house telephone directory
              • Coordinating all installations and repairs
              • Assures prompt, accurate response of communication center.
              • Coordinates directly with the Plant Operations department for any type of testing or scheduled outages.

                • Develops and plans budgets based on the needs of the department and operates within budget.
                • Assists with regulatory and financial audits as needed.

                  • Manages assigned areas and supervises staff effectively and efficiently.
                  • Hires, orients, trains, coaches, counsels and terminates employees when necessary.
                  • Ensures staff are trained appropriately and maintains adequate level of competency to perform job duties; develops personnel to meet future requirements.
                  • Supervises daily activities and staff. Includes assignment of duties, scheduling, utilization of overtime and managing downtime.
                  • Develops performance standards for areas of responsibility, monitors, reviews and evaluates performance, provides feedback to staff.
                  • Prepares, implements and ensures adherence to department and hospital policies and procedures.
                  • Demonstrates resourcefulness and self-reliance to optimize operations and use of resources, delivery of services and decision-making process.
                  • Encourages openness and a positive environment within departments.
                    • Deals with morale and motivation issues.
                    • Provides support and guidance to direct reports.
                    • Plans department goals to meet hospital mission and strategic plans.
                    • Provides leadership and promotes teamwork within the department and with other departments to accomplish these goals.
                      • Communicates to staff, information from Leadership meetings; keeps them updated of hospital and department activities.
                      • Develops and maintains effective working relationships with external and internal customers to include patients, physicians, other managers and staff, contractors and vendors.
                      • Participates on hospital committees as requested.

                        • Incorporates professionalism and demonstrates customer service in the daily delivery of care through positive communication and positive interpersonal relationship with internal and external customers.
                        • Respects patient's rights and preferences.
                        • Maintains confidentiality of information during and related to the course of work and performance of duties.
                        • Demonstrates commitment to quality services.
                        • Completes assignments within scheduled work hours.
                        • Accountable to start and end work based on designated work shift. Demonstrates flexibility with work schedule as needed. When appropriate, obtains approval from the supervisor for changes and/or variances.
                        • Observes and follows house rules and dress code.
                        • Attends and participates in inservices, conferences and educational programs to assure continued professional growth and maintains unit education record.
                        • Complies with and updates yearly skills review per policy and timely completes requirements needed to maintain position and/or employment at REHAB.
                        • Demonstrates competence with technical skill review of procedures, treatments, and equipment usage.
                        • Keeps updated on hospital and unit announcements, including updated policies and procedures.
                        • Offers recommendations to improve processes and/or operations of the department.
                        • Participate in continuous improvement projects.
                        • Interacts openly and professionally while supporting management directives and strategic objectives.
                        • Supports and promotes REHAB's mission, as a positive role model, demonstrating a proactive approach to situations, and practicing REHAB values.
                        • Able to remain calm in emergencies and high stress situations.

                          OTHER FUNCTIONS:
                          • Performs other duties as assigned.
                          • Be on-call and available to respond to emergencies

                            SCOPE OF PRACTICE:

                            The population served includes individuals affected by stroke, orthopedic related conditions, brain and spinal cord injury, amputation, major multiple trauma, and other neurological and medical conditions. REHAB's patients range from pre-teen to geriatric age ranges.

                            JOB SPECIFICATIONS:

                            REQUIRED QUALIFICATIONS

                            • Current State of Hawaii driver's license.
                            • Current BLS certification.
                            • Current State of Hawaii Guard License within thirty (30) days from hire.
                            • Incident Command System (ICS) Certifications: ICS 100, 200, 700 and 800 within three (3) months of employment.
                            • Incident Command System (ICS) Certifications: ICS 300 and 400 within twelve (12) months of employment.
                              • Bachelor's degree in Emergency Management, Occupational & Environmental Safety Management or related field or an equivalent combination of education and related work experience.
                                • Two (2) to four (4) years of experience in emergency management and/or security services.
                                • Two (2) to four (4) years of supervisory experience.
                                • Excellent verbal and written communication skills.
                                • Ability to write accurate and complete reports.
                                • Strong knowledge of Security, Safety and PBX procedures.
                                • Knowledge of state and federal regulations related to safety and security services.
                                • Knowledge in the National Incident Management System (NIMS) and the Incident Command System (ICS).
                                • Knowledge of emergency preparedness principles, practices, methods, techniques, and equipment.
                                • Basic knowledge of computers, including Google's G Suite

                                  PREFERRED QUALIFICATIONS

                                  • Current State of Hawaii Guard License
                                  • International Association for Healthcare Security and Safety (IAHSS).
                                  • Amateur Radio (H.A.M) operators certification.
                                  • Associate Emergency Manager (AEM) or Certified Emergency Manager (CEM)
                                  • Associate Safety Professional (ASP) or Certified Safety Professional (CSP)
                                  • NFPA Certified Fire Inspector - I
                                  • NFPA Certified Life Safety Specialist
                                  • Certified OSHA General Industry Trainer
                                    • Bachelor's degree in a related field or equivalent combination of college level courses and supervisory experience.

                                      • Five (5) years security services or emergency management experience.
                                      • Five (5) years of supervisory experience with demonstrated leadership abilities.
                                      • ICS & NIMS course completion and certifications
                                      • Knowledge of The Joint Commission (TJC), (OSHA), HIOSH, FEMA, NFPA, and HICS.
                                      • Experience in a hospital setting.
                                      • PBX experience.
                                      • Experience conducting fit testing in accordance with a respiratory protection program.
                                      • Experience conducting road testing and driver training associated with fleet safety programs.
                                      • Experience in policy creation and development.
                                      • Proficient in Google's G Suite.

                                        EQUIPMENT, TOOLS, WORK AIDS USED

                                        Standard office equipment and supplies including computers. Computerized and written information, facsimile machine, multifunction devices (MFDs). Telephone, cell phone, 2-way radio, MA4000 and parking security systems.

Keywords: REHAB Hospital of the Pacific, Honolulu , Safety Manager, Executive , Honolulu, Hawaii

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