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F&B Director

Company: Hilton Waikiki Beach
Location: Honolulu
Posted on: January 26, 2023

Job Description:

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page:Hilton Waikiki Beach is looking for a seasoned, dynamic individual with extensive experience in all aspects of hotel food and beverage operations management, including but not limited to restaurant, banquets, beverage service. Functions as the strategic business leader of all of the property's food and -beverage/culinary operation, including Restaurants/Bars, Room Service, -Banquets/Catering and Kitchen. Position oversees the continuous development and -implementation of departmental strategies and ensures implementation of the brand -service strategy and brand initiatives. The position ensures the food and
beverage/culinary operation meets the brand's target customer needs, ensures -employee satisfaction, and focuses on growing revenues and maximizing the financial -performance of the department. Develops and implements property-wide strategies that
deliver products and services to meet or exceed the needs and expectations of the -brand's target customer and property employees and provides a return on investment.Responsible for directing and organizing the activities of the Food and Beverage -Department to ensure a consistently high-quality food product while developing his/her -team and driving a positive work environment. This individual is charged with
consistently improving guest and employee satisfaction.EDUCATION/EXPERIENCE

  • High school graduate or equivalent required.
  • Bachelor's degree preferred.
  • 6 years of progressive management experience in the food & beverage, culinary, event management, or related profession area.
  • Extensive experience in restaurant, bar, banquet, catering, in-room dining and kitchen required.OTHER REQUIREMENTS
    1. Must hold and maintain
    A valid Driver's License
    Ability to obtain Honolulu Liquor Commission Manager Card
    TB Clearance
    Certified Food Safety training (i.e., ServSafe), desired
    Certified Alcohol Awareness training (i.e., TIPS), desired
    CPR and First Aid CertificationLANGUAGE SKILLS
    1. Must be able to use English both verbal and written communication skills, including ability -to effectively communicate with internal and external customers.
    2. Ability to read, comprehend and write instructions, correspondence and memos.
    3. Ability to communicate verbally (including telephone contact) with guests, management and -co-workers.
    4. Ability to analyze reports and numbers. Work does involve extensive reading and visual -inspection of written materials at close range.COMPUTER SKILLS/EXPERIENCE
    1. Excellent computer proficiency with Windows operating systems including but not limited -to, MS Office - Word, Excel, PowerPoint and Outlook.
    2. Knowledgeable in MICROS POS, Kitchen Display System and DELPHI/Amadeus
    3. Excellent telephone etiquetteMATHEMATICAL SKILLS
    1. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, -common fractions, decimals.
    2. Ability to compute rate, ratio and percent.REASONING ABILITY
    1. Ability to define problems, collect data, establish facts, and draw valid conclusions.
    2. Ability to interpret basic technical instructions in mathematical or diagram form and deal with -several abstract and concrete variables.ESSENTIAL SKILLS
    1. Must be able to convey information and ideas clearly.
    2. Must be able to evaluate and select among alternative courses of action quickly -and accurately.
    3. Must work well in stressful high pressure situations maintaining composure and -objectivity under pressure and meet deadlines, while maintaining a positive -attitude and providing exemplary customer service.
    4. Must be effective in handling problems in the workplace including anticipating -preventing identifying and solving problems as necessary.
    5. Must have the ability to assimilate complex information data etc. from disparate -sources and consider adjust or modify to meet the constraints of the particular -need.
    6. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests. -
    7. Must be able to work with and understand financial information and data and -basic arithmetic functions. Have the ability to analyze forecast data and make -judgments to ensure proper payroll and production control
    8. Familiar with the general organization of a Hotel and know the function of each -department.
    9. Communicates in a timely and efficient manner possess strong communication -skills excellent speaking reading and writing skills computer skills and basic -technological acumen.
    10. Knowledgeable and experienced with forecasting budgeting labor management -and purchasing to ensure maximum productivity
    11. Ability to complete all applicable forecasting and budgeting in a timely and -efficient manner.
    12. Maintains a professional working relationship and promote open lines of -communication with managers employees and other departments.
    13. Knowledgeable and aware of local competition and industry trends. -
    14. Ability to work independently and perform duties and responsibilities to -completion within parameters of instructions given, prescribed routines, and -standard accepted practices.
    15. Ability to understand, communicate and support the mission, vision and game -plan of the hotel.
    16. Strong leadership and organizational skills and has the ability to apply them.
    17. Establish goals and objectives to improve the banquet department.
    18. Ability to understand guest's service needs.
    19. Ability to converse calmly with irate guests, co-workers or supervisors in -sometimes tense situations.
    20. Ability to work cohesively with co-workers and other departments as part of a -team.
    21. Ability to build morale and spirit.
    2. Ability to adhere to work schedule and arrive on time in a neat and alert condition
    and adhere to company dress standards.
    23. Ability to follow all appropriate policies and procedures while constantly striving to -improve all standards of operation.
    24. Ability to meet or exceed productivity and performance standards and complete -tasks as assigned by manager.
    25. Ability to take and give direction.For additional information and requirements, please contact the Hilton Waikiki Beach Human Resources department.Hilton Waikiki Beach is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call 808-921-5504 or email Cindy Fujioka at cindy.fujioka@hiltonwaikikihotel.com to let us know the nature of your request.QualificationsSkillsRequired Decision Making Advanced Yield Management Advanced Training Advanced Time-Management Advanced Teamwork Advanced Revenue Analysis Advanced Problem Solving Advanced Multi-Tasking Advanced P&L Advanced Organized Advanced Microsoft Office Advanced Meeting Planning Advanced Advanced Budget Advanced Detail Oriented Advanced Contract Negotiation Advanced Critical Thinking Advanced Forecasting Advanced Customer Service Expert Employee Relations Expert MICROS Advanced Preferred Ultipro Intermediate BehaviorsRequiredTeam Player: Works well as a member of a group Innovative: Consistently introduces new ideas and demonstrates original thinking Leader: Inspires teammates to follow them Functional Expert: Considered a thought leader on a subject PreferredDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Enthusiastic: Shows intense and eager enjoyment and interest Dedicated: Devoted to a task or purpose with loyalty or integrity MotivationsPreferredSelf-Starter: Inspired to perform without outside help Goal Completion: Inspired to perform well by the completion of tasks Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business EducationRequiredHigh School or better.PreferredAssociates or better.Bachelors or better.Technical/other training or better in Culinary Arts or related field.ExperienceRequired6 years: Progressive management experience in the food & beverage, culinary, event management, or related profession area. 6 years: Extensive experience in restaurant, bar, banquet, catering, in room dining, and kitchen management required. Licenses & CertificationsRequiredServSafePreferredHI TB ClearanceFirst AidCPREqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Hilton Waikiki Beach, Honolulu , F&B Director, Executive , Honolulu, Hawaii

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