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Operations Excellence Manager

Company: American Savings Bank
Location: Honolulu
Posted on: May 26, 2023

Job Description:

Primary Purpose of Job
Analyzes business processes using advanced data analytic tools and lean six sigma to identify high value opportunities and ensures daily operations of existing analytics and reporting. As a change agent, leads and delivers materially impactful process, technology, and organizational improvement projects and initiatives.
Major Job Accountabilities

  • Provides process improvement leadership and coaching for adoption of process improvement mindset. Coaches, Leads and mentors teammates to drive deeper understanding of process improvement philosophy and tools, data analytics, and business intelligence.
  • Evaluates current state of processes across the organization. Identifies problems and opportunities. Proposes solutions aligned with Bank Strategy with high value to the banks KPIs. Builds and presents business cases.
  • Plans, prioritizes and manages medium and large department projects and their features throughout the organization. Conforms to bank standards using both waterfall and agile methodologies. Ensures project scope and execution align with the team mission, the business case, benefit objectives and timeline.
  • Participates on Enterprise Projects contributing through process improvement and business analysis techniques to drive project to completion and evaluate benefits realized. Experience Required
    • Minimum three (3) years of Experience leading Process Data Analytics and Process Improvement initiatives.
    • Minimum one (1) year Banking experience and/or experience in a financial services environment is a plus. Required Skills or Training
      • Demonstrates highly effective skills in leading continuous improvement projects.
      • Understands project management and change management practices.
      • Demonstrates a results-based leadership style that reflects effective delivery of fact-based business process improvements that result in positive outcomes for business operations, customers, and teammates.
      • Demonstrated ability in using data and analytics systems. Experience in technical design and process documentation.
      • Able to track work efforts to completion.
      • Excellent written and verbal communication skills; able to tailor messaging to diverse audiences to ensure understanding and engagement in process improvement initiatives. Professional Certifications, Licenses, And/or Registration Requirements
        • Six Sigma Black Belt is preferred.
          EOE, including disability/veterans
          At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling 808-538-2000 and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Keywords: American Savings Bank, Honolulu , Operations Excellence Manager, Executive , Honolulu, Hawaii

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