SAIL Case Manager Supervisor - Remote Opportunity
Company: Zeiders Enterprises
Location: Honolulu
Posted on: May 3, 2024
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Job Description:
Description
This position requires the selected candidates to be within 100
miles of a Naval Installation in the region they are supporting. To
meet that requirement for this opening, you must be within 100
miles of a Naval Installation in one of the following
locations:
Pearl Harbor, HI
Atsugi, Japan
Yokosuka, Japan
Sasebo, Japan
Guam
Job Title: SAIL Case Manager Supervisor
Summary
The Navy's Sailor Assistance and Intercept for Life (SAIL) program
was designed to allow for command support and involvement
throughout a Sailor's recovery following a suicide-related incident
to optimize successful reintegration and to ensure mission
readiness. Through a series of voluntary caring client contacts
with SAIL Case Managers, SAIL monitors a Sailor's healing progress
by using evidence-based tools at various stages of his/her
recovery. SAIL may also increase a Sailor's compliance with
existing treatment through monitoring and command support while
empowering the Sailor to strengthen their coping skills and build
resilience. SAIL provides rapid-assistance clinical case management
services addressing risk management, care coordination and
reintegration assistance for Sailors identified during the period
of highest risk after an event involving suicidal thoughts or
behaviors.
The SAIL Supervisor works as a full-time employee of Zeiders
Enterprises and provides management support and oversight to the
SAIL Case Managers as part of the CNIC Fleet and Family Support
Program (FFSP) Global Staffing Contract. This position is virtual,
but candidates must be physically located within 100 miles of a
Navy installation.
Essential Duties and Responsibilities
Government Interface: Establishes and maintains effective working
relationship with area of responsibility government points of
contact. Communicates concerns/questions regarding contract
performance to the SAIL Operations Manager. Seeks consultation with
SAIL Operations Manager regarding policy exceptions and personnel
issues. Provides input to the required monthly and quarterly
reports.
Contract Staffing: Follows corporate recruiting and contract
specific processes to advertise, recruit and hire contract staff.
Ensures new employee participate in initial Zeiders' staff
orientation and oversees job-related orientation and training
compliance. Collects all required employee paperwork.
Staff Support: Serves as the primary corporate management resource
for staff at area of responsibility. Ensures that staff has the
necessary resources to fulfill their job responsibilities. Provides
regular, scheduled supervision and performance management feedback
either telephonically or via web conferencing. Conducts SAIL record
reviews and provides consultation to SAIL Case Managers. Ensures
that staff complies with corporate policies regarding timekeeping,
paid time off, and reporting requirements. Approves timesheets and
keeps leave schedules. Initiates staff appreciation as
appropriate.
Contract Monitoring: Ensures that contract requirements are met and
compliance maintained. Reviews input for monthly/quarterly reports.
Advises contract senior management of any contractual issues that
may result in Contracting Office action and of any anticipated or
proposed adverse personnel action. Works cooperatively with the
contract senior management in developing and implementing solutions
to contract-related challenges. Monitors program activities and
changes through interaction with contract senior management to
creatively problem-solve for ensuring compliance with contract
requirements and performs periodic audits.
Quality Control: Ensures the implementation and maintenance of
required Quality Control plan requirements that support the
contract objectives. Participates in site/regional quarterly
quality assurance procedures to ensure that all SAIL services
provided are safe and of good quality.
Staff Recruitment: Initiates staff recruiting process in accordance
with Zeiders' corporate and contract specific hiring procedures.
This includes initiating the recruiting process, receiving and
reviewing qualified resumes from the recruiter, interviewing
qualified candidates, notifying recruiter on candidate selection,
and submitting all required approval paperwork.
Contract operations: Understands CNIC SAIL Program PWS
requirements, SAIL Program Guide, SAIL FFSMIS User Guide, and
Zeiders' compliance policies and practices. Understands the
relationship between the government customer and Zeiders' staff.
Participates in Zeiders senior management meetings
Program and Personnel Management: Direct Supervisor for SAIL Case
Managers within the area of responsibility. Provide oversight,
performance monitoring, leadership development support, and
consultation. Hiring manager for area of responsibility SAIL Case
Manager positions. Provides SAIL training to case managers
regarding SAIL record documentation, SAIL policies and procedures,
including all protocol referenced in the SAIL Program Guide.
Serves as SAIL Case Manager in support of client needs during staff
absences or vacancies
Required Education and/or Experience Qualifications
Must be physically located within 100 miles commuting distance of a
Navy installation in the assigned area of responsibility.
Minimum educational qualifications include one of the following; a
master's degree in counseling accredited by the Council for
Accreditation of Counseling and Related Educational Programs; a
master's degree in social work accredited by the Council on Social
Work Education, a master's degree in marriage and family therapy
accredited by the Commission on Accreditation of Marriage and
Family Therapy Education, or a doctoral degree in clinical or
counseling psychology and a one-year clinical internship accredited
by the American Psychological Association.
Current, valid and unrestricted clinical license or certification
from a state or U.S. territory authorizing independent clinical
practice in the fields of professional counseling, clinical social
work, marriage and family therapy or clinical/counseling
psychology- LCSW (Licensed Clinical Social Worker), LMFT (Licensed
Marriage and Family Therapist), LCP (Licensed Clinical
Psychologist/ Licensed PhD in Psychology), LPC (Licensed
Professional Counselor) - except if licensed in Illinois, LCPC
(Licensed Certified Professional Counselor), LMHC (Licensed Mental
Health Counselor)
Each SAIL Case Supervisor must maintain current clinical
credentials and privileges throughout their FFSP assignment
A minimum of two years- of full-time, post licensed clinical
experience.
SAIL Case Supervisors must meet or exceed the requirements for Tier
III clinical practitioners.
SAIL Case Supervisors must meet the standards of professional and
ethical conduct prescribed by their particular discipline or
licensing board and demonstrate current clinical competence through
at least periodic, direct service clinical experience during the 2
years preceding hire
Preferred Qualifications
Two years' personnel management/staff supervision of licensed
mental health providers
FFSC and SAIL Case Management experience
Knowledge of the difficulties of adjusting to general life stresses
as well as those resulting from the requirements of military life,
and experience providing short-term counseling for those issues
Knowledge of standard documentation requirements for clinical case
management services
Knowledge of available military and community referral
resources
Ability to effectively communicate directly with Command Leadership
(Commanding Officer, Executive Officer, Command Master Chief)
Ability to work and thrive in a high stress environment
Ability to work effectively with diverse racial, ethnic, and
socioeconomic backgrounds
Proficiency in oral and written communication skills
Knowledge of Microsoft Office Suite software and skilled in the use
of office software
Experience working in a virtual environment and competency in
telehealth clinical service delivery
Requirements: All positions that require access to U.S. Government
facilities and systems require U.S. Citizenship, and reliable
transportation to travel to assigned locations and nearby
facilities.
Physical Requirements: Uses personal computer, telephones, copiers,
printers and other office equipment. The employee must occasionally
lift and/or move up to 10 pounds.
Work Environment:
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Must have a dedicated professional workspace that that provides a
secure, private environment suitable for telehealth clinical
services and staff supervision and is free of distractions or
personal commitments during the workday.
Zeiders Enterprises, Inc. is an Equal Opportunity Employer
Pay Range: $109,000 - $113,000
PLEASE NOTE: The Zeiders pay range for this job level is a general
guideline only and not a guarantee of compensation or salary.
Additional factors considered in extending an offer include (but
are not limited to) responsibilities of the job, education,
experience, knowledge, skills, and abilities, as well as internal
equity, alignment with market data, applicable bargaining agreement
(if any), or other law.
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Zeiders Enterprises, Honolulu , SAIL Case Manager Supervisor - Remote Opportunity, Executive , Honolulu, Hawaii
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