Funeral Director Associate
Company: Service Corporation International
Location: Honolulu
Posted on: May 3, 2025
Job Description:
Our associates celebrate lives. We celebrate our
associates.Consider the possibilities of joining a Great Place to
Work!Provides customer service in all areas of helping client
families following the loss of a loved one. Provides exemplary
personalized and professional service. Learns how a Funeral
Director implements choices made by the families/legal
representative regarding the funeral, final disposition of the body
and memorialization of the individual. Interacts with the family to
fulfill death care needs. Ensures customer needs are
addressed.Responsibilities
- Learns to arrange and conduct funeral and memorial ceremonies
in a professional, organized and caring manner consistent with
Company Policies and Procedures
- Adheres to all Company and Regulatory requirements
- Cares for the deceased in a respectful manner while performing
a variety of tasks which may include:
- Removals and transfers
- Lifting of deceased human remains
- Dressing and casketing
- Coordinating and assisting with funeral service and
visitation
- Delivery of flowers, caskets, urn, photos and other personal
keepsakes or mementos of client families
- Setting of chairs and the removal, proper care and storage of
these items
- Assists with funeral services by:
- Coordinating the parking of cars
- Ushering
- Driving funeral vehicles
- Assisting at chapel and church services
- Assisting at the cemetery
- Participating at special functions
- Provides aftercare in absence of Family Service Counselor.
Aftercare includes delivery of:
- Documentation
- Stationery
- Information on insurance, health benefits and pension
- Pre-arrangements for next of kin
- Completes and accurately prepares all documents related to
services, cremations, maintenance, and any other type of data
entry
- Assists with general office duties such as preparing reports as
needed
- Assists with the maintenance of vehicles, the facility and
property; receives caskets and other funeral home supplies as well
as place into inventory and carry out any other responsibilities
that may be reasonably delegated by management
- Answering phones, preparing reports as necessary and
participating in staff meetings
- Performs other duties as assignedMinimum RequirementsEducation
- High School diploma or general equivalency degree (or
diploma)
- Currently enrolled in a degree training program at an
accredited mortuary college or technical school specializing in
funeral service or mortuary scienceExperience
- Typically requires 6 months of previous work experience in a
customer service roleKnowledge, Skills and Abilities
- Good driving record and valid driver's license
- Previous customer service and/or sales experience would be a
definite asset
- Knowledge of computers and some software would be an asset, or
willingness to learn
- Above average communication skills
- High level of compassion and integrity
- Problem solving skills
- Ability to multi-task and set priorities
- Detail oriented
- Professional and team playerWork ConditionsWork Environment
- Work indoors and outdoors during all seasons and weather
conditions
- Limited amount of local and/or multiple location traveling
required
- Professional Dress is required when in contact with
familiesWork Postures
- Frequent, continuous periods of time standing, up to 6 hours
per day
- Sitting continuously for many hours per day, up to 6 hours per
day
- Climbing stairs to access buildings frequentlyPhysical Demands
- Physical effort requiring manual dexterity is required,
includes paperwork, calculators, computers and phone usageWork
Hours
- Working beyond "standard" hours as the need arises
- Travel up to 25%Compensation:Salary: $21.15/hr. -
$24.95/hr.Benefits:Medical, Dental, Vision, Flexible Spending
Accounts (health care and dependent care), Health Savings Account
with Company Contribution, Sick Leave, Short-Term Disability,
Long-Term Disability, Life Insurance, Voluntary Accidental Death or
Dismemberment Insurance, Dependent Life Insurance, SCI 401(k)
Retirement Savings Plan with Company match, Employee Assistance
ProgramLocation: US-HI - HonoluluJob Profile ID: F00222Time Type:
Full timeLocation Name: Ballard Family Moanalua
Mortuary-Honolulu
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Keywords: Service Corporation International, Honolulu , Funeral Director Associate, Executive , Honolulu, Hawaii
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