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Funeral Director Associate

Company: Service Corporation International
Location: Honolulu
Posted on: May 3, 2025

Job Description:

Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to Work!Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Learns how a Funeral Director implements choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs. Ensures customer needs are addressed.Responsibilities

  • Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures
  • Adheres to all Company and Regulatory requirements
  • Cares for the deceased in a respectful manner while performing a variety of tasks which may include:
  • Removals and transfers
  • Lifting of deceased human remains
  • Dressing and casketing
  • Coordinating and assisting with funeral service and visitation
  • Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
  • Setting of chairs and the removal, proper care and storage of these items
  • Assists with funeral services by:
  • Coordinating the parking of cars
  • Ushering
  • Driving funeral vehicles
  • Assisting at chapel and church services
  • Assisting at the cemetery
  • Participating at special functions
  • Provides aftercare in absence of Family Service Counselor. Aftercare includes delivery of:
  • Documentation
  • Stationery
  • Information on insurance, health benefits and pension
  • Pre-arrangements for next of kin
  • Completes and accurately prepares all documents related to services, cremations, maintenance, and any other type of data entry
  • Assists with general office duties such as preparing reports as needed
  • Assists with the maintenance of vehicles, the facility and property; receives caskets and other funeral home supplies as well as place into inventory and carry out any other responsibilities that may be reasonably delegated by management
  • Answering phones, preparing reports as necessary and participating in staff meetings
  • Performs other duties as assignedMinimum RequirementsEducation
    • High School diploma or general equivalency degree (or diploma)
    • Currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary scienceExperience
      • Typically requires 6 months of previous work experience in a customer service roleKnowledge, Skills and Abilities
        • Good driving record and valid driver's license
        • Previous customer service and/or sales experience would be a definite asset
        • Knowledge of computers and some software would be an asset, or willingness to learn
        • Above average communication skills
        • High level of compassion and integrity
        • Problem solving skills
        • Ability to multi-task and set priorities
        • Detail oriented
        • Professional and team playerWork ConditionsWork Environment
          • Work indoors and outdoors during all seasons and weather conditions
          • Limited amount of local and/or multiple location traveling required
          • Professional Dress is required when in contact with familiesWork Postures
            • Frequent, continuous periods of time standing, up to 6 hours per day
            • Sitting continuously for many hours per day, up to 6 hours per day
            • Climbing stairs to access buildings frequentlyPhysical Demands
              • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageWork Hours
                • Working beyond "standard" hours as the need arises
                • Travel up to 25%Compensation:Salary: $21.15/hr. - $24.95/hr.Benefits:Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance ProgramLocation: US-HI - HonoluluJob Profile ID: F00222Time Type: Full timeLocation Name: Ballard Family Moanalua Mortuary-Honolulu
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Keywords: Service Corporation International, Honolulu , Funeral Director Associate, Executive , Honolulu, Hawaii

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