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Medical Receptionist Spec

Company: QTC Management, Inc.
Location: Honolulu
Posted on: February 16, 2020

Job Description:

Job Summary:Receives, greets, and directs customers and visitors to the appropriate place or employee and answers general questions. Issues control badges as required; records visitors' arrival and departures. May check employee identification and will perform incidental clerical duties. Will have responsibility for voice mail and some faxing and will utilize a personal computer to perform certain duties.Essential Duties and Responsibilities:Responsible for answering and directing incoming telephone callsGreet and direct walk-in customers and visitors and advise the appropriate individual of their arrivalSort and distribute all incoming mail and deliveries dailyEnsure all visitors and vendors comply with QTC's Security Policy and ProceduresAssist Human Resources with job applicants, Health & Wellness Events and Employee Discount ProgramAssist with charitable drivesInput Customer Feedback Cards into databaseTrain reception relief support staff and maintain rosterOther projects and duties as assignedCompetencies:Prior scheduling experienceAbility to effectively manage competing prioritiesKnowledge of Microsoft office software, Outlook, Word, Excel, PowerPoint also SharePointAbility to effectively manage high incoming call volumeEducation and/or Experience: (includes certificate & licenses)Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigationThis job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and-- protected veteran status.ExperienceRequired3 - 5 years: Experience as a Receptionist (in a high call volume environment) EducationRequiredHigh School Diploma or betterGED or betterSkillsPreferredOrganizationExecuting Multiple TasksWritten CommunicationVerbal CommunicationMulti-line phoneCustomer ServiceBehaviorsPreferredTeam Player: Works well as a member of a groupEnthusiastic: Shows intense and eager enjoyment and interestDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellDedicated: Devoted to a task or purpose with loyalty or integrityMotivationsPreferredJob Security: Inspired to perform well by the knowledge that your job is safeSelf-Starter: Inspired to perform without outside helpWork-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of workGoal Completion: Inspired to perform well by the completion of tasksEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: QTC Management, Inc., Honolulu , Medical Receptionist Spec, Healthcare , Honolulu, Hawaii

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