Health & Fitness Concierge (On-Call)
Company: Alohilani Resort Waikiki Beach
Location: Honolulu
Posted on: August 6, 2022
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Job Description:
Highgate Hotels
Highgate is a leading real estate investment and hospitality
management company widely recognized as an innovator in the
industry. Highgate is the dominant player in major U.S. gateway
cities including New York, Boston, Miami, San Francisco and
Honolulu, with a growing Caribbean and Latin America footprint. The
hospitality forward company provides expert guidance through all
stages of the property cycle, from planning and development through
recapitalization or disposition. Highgate has a proven record of
developing its diverse portfolio of bespoke lifestyle hotel brands,
legacy brands, and independent hotels and resorts with contemporary
programming and digital acumen. The company utilizes
industry-leading revenue management tools that efficiently identify
and predict evolving market dynamics to drive outperformance and
maximize asset value. With an executive team consisting of some of
the most experienced hotel management leaders, the company is a
trusted partner for top ownership groups and major hotel brands.
Highgate maintains corporate offices in New York, Chicago, Dallas,
London, Miami, and Seattle. www.highgate.com .
Location
The all-new, vibrant 'Alohilani Resort Waikiki Beach blends indoor
and outdoor luxury to elevate the experience of Oahu resorts. Every
space has been envisioned by award-winning design firm, Rockwell
Group. Fresh, welcoming and relaxing, it's an oasis of tranquility
in the heart of Waikiki.
Experience our spacious, welcoming lobby and captivating 280,000
gallon Oceanarium unique to Honolulu resorts. Coming soon, the
destination pool deck with private cabanas will offer a saltwater
infinity pool, a shallow-water pool and club for kids, and a pool
bar that seamlessly transitions from day to night. With a location
steps from Waikiki Beach, it's where Hawaii vacations turn moments
into memories.
Our resort is proudly named in honor of Queen Lili'uokalani, the
last reigning monarch of the Hawaiian Kingdom. Beloved by her
people, she was a music composer, an author and an ardent supporter
of her culture. Her spirit is infused into the resort, which shares
the same privileged location as her beachside home Ke'alohilani,
meaning the royal brightness. Welcome to a fresh perspective on
resorts in Waikiki. 'Alohilani Resort Waikiki Beach.
Overview
The Health & Fitness Concierge (On-Call) is responsible for
greeting members and guests, answering questions, processing
membership and sales transactions. He/she is also responsible for
assisting members and guests and providing in a safe, friendly and
comfortable visit.
Responsibilities
- Employees must at all times be attentive, friendly, helpful and
courteous to all guests, managers and fellow employees.
- Greet and welcome all guests and members and offer assistance on
an ongoing basis.
- Assist guests and members with check in and out.
- Process transactions for all events, guest fees, massage fees,
membership fees, dues, etc.
- Must be able to completely and accurately explain the fitness
center and philosophy and programs.
- Keep accurate documentation and guest records.
- Assist guests and members with reservations for services.
- Handle all administrative functions of the Health & Fitness
Center including maintaining inventories of supplies, answering
telephones and taking messages, etc.
- Provide basic operational information for guests and members.
- Assist the sales effort by providing information and
communicating potential guest/member needs to sales manager.
- Submit maintenance requests to ensure facility/amenities are in
proper working order.
- Recognize and respond appropriately to emergency situations.
- Provide Health & Fitness tours as necessary.
Keywords: Alohilani Resort Waikiki Beach, Honolulu , Health & Fitness Concierge (On-Call), Healthcare , Honolulu, Hawaii
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