AMR Dispatch Associate
Company: AMR
Location: Aiea
Posted on: December 2, 2025
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Job Description:
More Information about this Job: Hourly Rate $24.40 We’re hiring
a Dispatch Associate who will respond to emergency and
non-emergency calls for ambulance and transportation services. This
person assigns and routes transportation requests and can provide
clear communication in all situations to ensure quality support and
care to our customers. Responsibilities: Dispatch Associates will
proficiently monitor and respond to calls and emails using
established call handling time leveraging the communication and
information management system to deliver excellent customer support
to providers, facilities and member representatives. Use
appropriate methods to schedule, assign, review and route
transportation requests. Clearly document communications following
protocols and processes and properly identify and escalate issues
as necessary. Effectively communicate trip data including
confirmations, routing time, issues and performance. Communications
Specialists will work collaboratively and in a professional manner
with all allied health and public safety personnel as well as your
fellow coworkers. Successful Communications Specialist will
demonstrate organization, multitasking and time management skills.
Varied shifts-Day and Night Minimum Required Qualifications: High
school diploma or equivalent (GED) Some work experience, preferably
in dispatch or routing calls in customer service Why Choose AMR?
AMR is one of Global Medical Response ’s (GMR) family of solutions.
Our GMR teams deliver compassionate, quality medical care,
primarily in the areas of emergency and patient relocation
services. View the stories on how our employees provide care to the
world at www.AtaMomentsNotice.com . Learn how our values are at the
core of our services and vital to how we approach care and check
out our comprehensive benefit options at
GlobalMedicalResponse.com/Careers . EEO Statement: Global Medical
Response and its family of companies are an Equal Opportunity
Employer, which includes supporting veterans and providing
reasonable accommodations for individuals with a disability. More
Information about this Job: Check out our careers site benefits
page to learn more about our benefit options.
Keywords: AMR, Honolulu , AMR Dispatch Associate, Healthcare , Aiea, Hawaii