Health Plan Operations Specialist - On Site - Downtown Honolulu, HI
Company: UnitedHealthcare
Location: Honolulu
Posted on: February 16, 2026
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Job Description:
At UnitedHealthcare, we're simplifying the health care
experience, creating healthier communities and removing barriers to
quality care. The work you do here impacts the lives of millions of
people for the better. Come build the health care system of
tomorrow, making it more responsive, affordable and optimized.
Ready to make a difference? Join us to start Caring. Connecting.
Growing together. The Health Plan Operations Specialist will handle
a variety of tasks to ensure the daily operations within the Hawaii
Health Plan. Key supporter to ensure that the HI health plan is
compliant with our state welcome calls. Assist with collection of
assigned shares of cost. Supporter of basic office functions
including mail sorting and scanning and onsite member support. This
is a full time, on-site, role in downtown Honolulu, HI. Primary
Responsibilities: - Excellent Customer Service - Welcome Calls -
Onsite Provider/member engagement - Resolving
eligibility/demographic discrepancies - Collection and tracking of
shares of cost - Assist on various projects and tasks to improve
member satisfaction and business operations. You'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in. Required Qualifications: - 2 years of
experience in customer service - 2 years of experience with MS
Excel and MS Word - Data entry experience - Able to work on-site in
downtown Honolulu Monday through Friday 7:45am - 4:30pm Preferred
Qualifications: - Health care experience Pay is based on several
factors including but not limited to local labor markets,
education, work experience, certifications, etc. In addition to
your salary, we offer benefits such as, a comprehensive benefits
package, incentive and recognition programs, equity stock purchase
and 401k contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with us,
you'll find a far-reaching choice of benefits and incentives. The
hourly pay for this role will range from $20.38 to $36.44 per hour
based on full-time employment. We comply with all minimum wage laws
as applicable. UHCPJ At UnitedHealth Group, our mission is to help
people live healthier lives and make the health system work better
for everyone. We believe everyone-of every race, gender, sexuality,
age, location and income-deserves the opportunity to live their
healthiest life. Today, however, there are still far too many
barriers to good health which are disproportionately experienced by
people of color, historically marginalized groups and those with
lower incomes. We are committed to mitigating our impact on the
environment and enabling and delivering equitable care that
addresses health disparities and improves health outcomes - an
enterprise priority reflected in our mission. UnitedHealth Group is
an Equal Employment Opportunity employer under applicable law and
qualified applicants will receive consideration for employment
without regard to race, national origin, religion, age, color, sex,
sexual orientation, gender identity, disability, or protected
veteran status, or any other characteristic protected by local,
state, or federal laws, rules, or regulations. UnitedHealth Group
is a drug - free workplace. Candidates are required to pass a drug
test before beginning employment.
Keywords: UnitedHealthcare, Honolulu , Health Plan Operations Specialist - On Site - Downtown Honolulu, HI, Healthcare , Honolulu, Hawaii
