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Hawaiian Speaking Food & Beverage Server/Bartender, The -lelo Room

Company: Disney
Location: Hauula
Posted on: December 5, 2019

Job Description:

Apply to this position to be considered for opportunities at The ----------lelo Room, a lounge that celebrates the Hawaiian language. The d----cor features wooden carvings of common objects, with labels that convey their Hawaiian names. Our friendly Cast Members will happily help our Guests refine the pronunciation of Hawaiian words and hold extensive conversations all while providing exemplary service.

Soothing sounds of Hawaiian music is performed live each night on the patio. Our Cast Members at The ----------lelo Room will deliver appetizers, hot plates and refreshing beverages to our Guest's tables or staging area in the dining room/lounge area.

To learn more about this upscale lounge and gain familiarity with sample menu's, click here.SCHEDULE AVAILABILTY
This role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays.

SUBMITTING YOUR APPLICATION
After clicking ------Apply for this job------ below, the employment application will open in a new window. Please complete ALL pages of the application by clicking ------Next------ on each page, then ------Submit------ on the final page.

Keyword: AULANICASTING, Aulani Casting

  • Previous restaurant experience with an understanding of full service food & beverage environment
  • Previous fine dining/table service experience preferred
  • Basic wine knowledge
  • Alcohol Awareness Training (i.e. RVP, TIPS or equivalent)
  • Knowledge of Japanese language preferred
  • The ability to speak conversationally in Hawaiian is required
  • Must meet state requirements to obtain Hawaii Liquor Commission card
  • Previous experience in a table service restaurant
  • Display good judgment of food quality and production, understand the impact of spoilage
  • Demonstrate excellent Guest Service recovery abilities
  • Able to anticipate Guests needs and act accordingly
  • Possess strong communication; Able to articulate menu options and ingredients to Guests
  • Adept at troubleshooting and calmly handling difficult Guest situations
  • Previous experience multi-tasking in a fast-paced, high volume environment
  • Speed, accuracy and efficiency are required, as well as the ability to work well under pressure
  • Must be at least 18 years of ageServer Host/Hostess: Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Converse with Guests and Cast in Hawaiian to demonstrate `Olelo. May be involved with role playing or themed restaurants. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining.
  • Ability to serve multiple guests at bar or multiple table stations
  • Responsible for greeting Guests, taking their order, entering into Point of Sale (POS) system and verifying order by repeating back to Guest
  • Must be comfortable working with Food & Beverage supplies including small trays, carafes, coffee pots, and glassware
  • Practices proper sanitation procedures and maintains cleanliness of on-stage and back stage working areas
  • Delivers order using designated pivot points
  • Serves food and beverage to Guests at proper temperature
  • Ensures that food presentation is fresh and up to quality standards
  • Shares knowledge of wines, spirits to Guests
  • Replenishes food and other serving items as necessary; Portions back-up items
  • Assists guests with directions, entertainment, show event schedules and other information
  • May clear tables and perform pre-bussing duties
  • Some computer experience, working with POS systems; entering guest orders
  • May be responsible for maintaining a cash drawer to balance at end of shift
  • Completing assigned side work duties at beginning and end of each shift
    Bartender Host/Hostess: Responsible for greeting guests and creating an exceptional guest experience in Lounge areas. Perform various drink making techniques which include shaking, stirring, blending and layering. Converse with Guests and Cast in Hawaiian to demonstrate `Olelo. Ability to hold extensive conversations with guests, providing exemplary service.
  • Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar following standard recipes
  • Ability to serve multiple guests at bar/ walk up guests and cocktail servers at server stations which includes taking drink order, entering in POS system, delivering to guests and following up with guest service and needs until guest leaves
  • Ability to work with bar/restaurant equipment including, but not limited to coffee brewers, soda guns, small dishwashers, and three compartment sink washer setup
  • Converse with Guest & Cast Members in Hawaiian
  • Must be comfortable working with bar supplies including small trays, carafes, coffee pots, and glassware
  • Practices proper sanitation procedures and maintains cleanliness of the area
  • Mixes ingredients such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks
  • May set up tables within lounge/patio area with glassware, napkins, fruit and garnishes
  • May slice and pit fruit for garnishing drinks
  • Places bottled goods and glasses to make attractive displays
  • Ability to anticipate Guests needs and act accordingly
  • Serves food and beverage to Guests at proper temperature
  • Shares knowledge of wines, spirits to Guests
  • Able to articulate menu options and ingredients to Guests
  • Assists guests with directions, entertainment, show event schedules and other information
  • May clear tables and perform pre-bussing duties
  • Orders or requisitions liquor and supplies
  • Some computer experience, working with POS systems; entering guest drink orders and maintaining a cash drawer to balance at end of shift
  • Completing assigned side work duties at beginning and end of each shift Responsibilities : SCHEDULE AVAILABILTY
    This role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays.

    SUBMITTING YOUR APPLICATION
    After clicking ------Apply for this job------ below, the employment application will open in a new window. Please complete ALL pages of the application by clicking ------Next------ on each page, then ------Submit------ on the final page.

    Keyword: AULANICASTING, Aulani CastingBasic Qualifications : Food & Beverage Tipped ServersPreferred Education :
  • The ability to speak conversationally in Hawaiian is required
  • Must meet state requirements to obtain Hawaii Liquor Commission card
  • Previous experience in a table service restaurant
  • Display good judgment of food quality and production, understand the impact of spoilage
  • Demonstrate excellent Guest Service recovery abilities
  • Able to anticipate Guests needs and act accordingly
  • Possess strong communication; Able to articulate menu options and ingredients to Guests
  • Adept at troubleshooting and calmly handling difficult Guest situations
  • Previous experience multi-tasking in a fast-paced, high volume environment
  • Speed, accuracy and efficiency are required, as well as the ability to work well under pressure
  • Must be at least 18 years of ageCompany Overview : English

Keywords: Disney, Honolulu , Hawaiian Speaking Food & Beverage Server/Bartender, The -lelo Room, Hospitality & Tourism , Hauula, Hawaii

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