Customer Service Representative

Company: D Otani Produce Inc
Location: Honolulu
Posted on: May 16, 2022

Job Description:

Job DescriptionCustomer Service Representative will be responsible for taking customers orders, inputting them into the system, generating a pick slip for order pullers, then printing invoices. Will handle customers complaints/inquiries, ordering of specialty items, collating, scanning and filing of invoices and other paperwork.Primary responsibilities:

• Process Orders - inputting pick slips
• Handle multiple phone calls/orders
• Handle/resolve customer complaints
• Obtain/evaluate customers requests for special products/service
• Respond promptly to customers inquires (Follow through)
• Cross training
• Collating and filing of invoices and other paperworkKnowledge and Skill Requirements
  • 10-Key by touch
  • Ability to multi task
  • Team Player
  • Detailed Oriented
  • Problem Solver
  • Excellent written and oral communication skills
  • Produce knowledge
  • Personable
  • Organized
  • Memorization skills - ability to memorize produce codes, customer specs, customers and location of customersWorking Conditions
    • Ability to work in stressful, fast pace environment
    • Ability to work different shifts including Saturdays

Keywords: D Otani Produce Inc, Honolulu , Customer Service Representative, Hospitality & Tourism , Honolulu, Hawaii