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Customer Service Representative

Company: D Otani Produce Inc
Location: Honolulu
Posted on: May 16, 2022

Job Description:

Job DescriptionCustomer Service Representative will be responsible for taking customers orders, inputting them into the system, generating a pick slip for order pullers, then printing invoices. Will handle customers complaints/inquiries, ordering of specialty items, collating, scanning and filing of invoices and other paperwork.Primary responsibilities:

  • Process Orders - inputting pick slips
  • Handle multiple phone calls/orders
  • Handle/resolve customer complaints
  • Obtain/evaluate customers requests for special products/service
  • Respond promptly to customers inquires (Follow through)
  • Cross training
  • Collating and filing of invoices and other paperworkKnowledge and Skill Requirements
    • 10-Key by touch
    • Ability to multi task
    • Team Player
    • Detailed Oriented
    • Problem Solver
    • Excellent written and oral communication skills
    • Produce knowledge
    • Personable
    • Organized
    • Memorization skills - ability to memorize produce codes, customer specs, customers and location of customersWorking Conditions
      • Ability to work in stressful, fast pace environment
      • Ability to work different shifts including Saturdays

Keywords: D Otani Produce Inc, Honolulu , Customer Service Representative, Hospitality & Tourism , Honolulu, Hawaii

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