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Human Resources Manager, Retail

Company: IT'SUGAR
Location: Honolulu
Posted on: September 22, 2022

Job Description:

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Human Resources Manager, Retail Full Time Professional Ala Moana, Honolulu, HI, US 10 days ago Requisition ID: 9731 Who we are: IT'SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgement. Expanding rapidly, with over 100 locations nationwide, IT'SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar. There are three major things that differentiate IT'SUGAR from other candy retailers. One is the product - an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance - full of bright colors, loud music, and lighthearted rebellion. Third is the people - passionate, optimistic, and energetic. - The Human Resources Manager is responsible for assisting the leadership team in the full life-cycle recruitment process and for providing a top-notch candidate experience that lends insight into IT'SUGAR culture. The Human Resources Manager - is also responsible for being the premier "RETAILTAINER", providing unforgettable customer experience, and promote brand awareness. -JOB RESPONSIBILITIES Talent Acquisition:

  • -Assist the Sales Manager with sourcing, screening, scheduling interviews, assessing candidates, extending offers, and conducting orientation.
  • Collaborate with hiring managers to understand current hiring needs, trends and metrics -
  • Creates job postings and manages applicant flow in ADP Workforce Now -
  • Checks references, verifies educational credentials, and coordinates background investigation of selected candidate; and makes offers of employment -
  • Ensure store compliance with EEO, WOTC, I-9, and employee file retention policies -
  • Identify and manage store recruiting events
  • Creates awareness of IT'SUGAR's brand and culture with candidates -
  • Hires to IT'SUGAR'S Core Values: Optimism, Sense of Humor, Passion, Versatility, Ownership - Coaching: -
    • Lead, coach and motivate through positive, enthusiastic brand representation and present solutions for ongoing challenges. -
    • Leads by managing through change and adversity.
    • Holds self and staff accountable for achievement of goals and metrics. -
    • Holds self and staff accountable to our Core Values and coaches to the behaviors associated with them. Accountability: -
      • Display enthusiasm and promote a cohesive group working environment; work closely with others as necessary; support group decisions and solicit opinions from coworkers; display team spirit.
      • Represent brand and core values appropriately at all times.
      • Must be proficient in product knowledge.
      • Must be able to work alone or with minimum amount of supervision. Selling Skills: -
        • Ensures retail Indicators, Supporting KPIs and Financial Goals are achieved. (Sales, Conversion %,
          UPT, DPT, AUR etc.).
        • Drives brand loyalty by adopting an experiential selling environment, by setting the theater in a fun and engaging way. -
        • Demonstrates selling skills through explaining benefits, features, prices, quality, value and other information, builds the business through providing the ultimate consumer experience. Customer Relations: -
          • Shares information and communicates clearly to all levels internal and external. -
          • Maintains the spirit of ownership by demonstrating problem solving skills to overcome obstacles and challenges. -
          • Must be able to articulately convey the brand language. Operations:
            • Ensures all operational standards are maintained. -
            • Maintains store cash handling records, reports and opening and closing procedures. -
            • Reviews merchandise orders and inventory levels for accuracy and consistency. -
            • Ensures visual standards are appropriate and support the brand image. -
            • Merchandises displays to visual guidelines. -
            • Capture information on retail customers to enhance sales, maintain store's client file. -
            • Plan, coordinate and set-up for special events and promotions. -
            • Maintain communication with associates regarding product recommendations to increase sales/inventory.
            • Understands all Loss Prevention (LP) policies and procedures and communicates LP issues with Store Manager. -
            • Operational Responsibilities include cleaning, trash removal, backroom/rest room maintenance, mopping floors, etc. - Supervisory Responsibilities: -
              • Oversees the daily operation of the store and ensure that objectives are met - within company mission, and procedures/guidelines.
              • Creates a productive work environment through consistent coaching and training of the Sales Associates.
              • Ensures that all practices meet applicable legal requirements, policies and procedures. -
              • Maintains the spirit of ownership by demonstrating problem solving skills to overcome obstacles and challenges. -
              • Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance productivity, efficiency, effectiveness and profitability. JOB REQUIREMENTS -
                • Education: High School diploma or equivalent
                • Years of Experience: 1 - 2 years of Professional Level of retail -
                • Must have prior sales and management experience in a retail environment
                • Willing to work a flexible schedule of days, evenings, weekends, and holidays -
                • Must be able to use a POS, PC and operate office equipment -
                • Standing: While performing the duties of this Job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear. -
                • Lifting: The employee is frequently required to walk and lift product in order to properly merchandise it. The employee must frequently, and independently, lift and/or move up to 25 pounds. Employee needs to be able to lift up to 50lbs (may be assisted with this task). -
                • We are unapologetically fun! Dance, sing, and laugh out loud while you work
                • Competitive Pay
                • Training and Development
                • 30% Employee Discount
                • Perk Spot (Discounts on travel, events, goods etc.)
                • 401k with company match
                • Employee Assistance Program Want to learn more about us?
                  • Visit us on Twitter:www.twitter.com/itsugar -

Keywords: IT'SUGAR, Honolulu , Human Resources Manager, Retail, Hospitality & Tourism , Honolulu, Hawaii

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