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Zippy's Makiki - Assistant Manager

Company: Zippy's Inc
Location: Honolulu
Posted on: November 25, 2022

Job Description:

We are looking for ambitious, tomorrow leaders to be our next Assistant Manager at Hawaii's #1 gathering spot for local ono favorites in Makiki! As a Zippy's Assistant Manager, you will report to the Store Manager and work closely with other managers to ensure the highest level of service and operation standards with genuine, consistent customer service.



BENEFITS & REWARDS:



* Paid on the Job Training





* Paid Time Off Accrual





* Free Employee Meals and 20% Employee Discounts from all





* Medical, Vision & Dental Plans





* Company Matched 401 (k)





* Incentive & Rewards Programs





* Employee Assistance & Wellness Program





* Continuing Education Reimbursement







ZIPPY'S ASSISTANT MANAGER DUTIES & RESPONSIBILITIES:



* Ensures the delivery of daily and weekly financial, customer and people development results of their store.

* Assists the Store Manager in establishing goals and priorities for the store, which are aligned with the Corporate Mission Statement and goals.

* Continuous Improvement for a great guest experience on four key areas: Sales and Service, Food Cost and Quality, Labor and Employee Development, Safety and Sanitation

* Creates and executes action plans to achieve store results.

* Maintains professionalism at all times

* Communicates in a clear, concise and accurate manner to maintain effective restaurant operations.

* Coaches and educates employees; provides employees with opportunities for gaining experience and skill. In support of this process, ensures good initial training; maintains cross-training programs; prepares for and conducts performance evaluations to provide useful feedback to employees; motivates and counsels employees to support them in achieving their fullest potential.



ZIPPY'S ASSISTANT MANAGER MINIMUM QUALIFICATIONS:



GENERAL



* High school diploma or G.E.D. is required

* Food service or managerial experience is highly preferred





* Availability and flexibility to adhere to the following:

* Available for work on any day of the week

* Available for work on any shift in the 24-hour day with a good attitude

* Available for work at any store in the chain; must have reliable transportation

* Agreeable to comply with the scheduling requirements at each location

* Usual shift is 45 hours per week, however agreeable to comply with the scheduling requirements at each location and filling additional shifts as needed





* Must have a telephone or other means of immediate contact and be responsive to calls



DESIRED SKILLS



* Good communication (oral and written) and listening skills

* Good interpersonal skills (ability to develop interdependent relationships)

* Desire and ability to learn

* Ability to build technical job skill competencies in people

* Ability to set short-term, mid-term and long-term goals, measures, activities, and time frames

* Ability to coordinate multiple tasks/activities, ensure smooth and balanced workflow, and meet due dates; good time management skills and habits

* Ability to handle operational, staff, and customer problems on a timely basis; sees problems as opportunities for growth; is persistent in resolving an issue

* Ability to get team members to work cooperatively and collaboratively

* Ability to understand numerical reports and connect them to actions to take to make improvements



DESIRED SKILLS



* Willingness to identify areas in need of improvement

* Self-directedness (initiative and proactivity)

* Self-responsibility (accountable for oneself)

* Exercising initiative to implement, follow up and follow through to get the job done and obtain tangible results

* Flexible and adaptable

* Ability to deal with ambiguity



PHYSICAL ABILITY



* Able to lift 10 pounds frequently; occasionally lifting up to 60 pounds

* Standing and/or walking up to 9 hours; reaching, bending, and squatting frequently; pushing and pulling frequently

* Tolerance for work in the hot kitchen, in air-conditioning or in refrigerated areas frequently



MENTAL ABILITY



* Time management skills with strong attention to detail; ability to handle multiple tasks simultaneously and meet assigned project deadlines in a timely manner

* Strong customer service skills required.



ENVIRONMENT CONDITIONS



* Able to work in temperatures ranging from 0 degrees to 95 degrees

* Around equipment that generates smoke as a by-product of cooking food







PRE-EMPLOYMENT REQUIREMENTS



* Tuberculosis (TB) Clearance

* Issued clearance with 12 months before start date OR at age 16 years or older (no further testing is required)





* Issued Risk Assessment

* If tested positive or has prior history of testing positive than chest x-ray or symptom screen for clearance is acceptable













* Completing a drug test and yielding favorable results.

Keywords: Zippy's Inc, Honolulu , Zippy's Makiki - Assistant Manager, Hospitality & Tourism , Honolulu, Hawaii

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