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Customer Service Representative (Kailua)

Company: Finance Factors. Ltd.
Location: Kailua
Posted on: November 27, 2022

Job Description:

Are you wanting to have the weekends off? Looking to work in a progressive environment? If so, Finance Factors is the place to be !Finance Factors has been providing financial services in Hawaii for over 65 years. Established by several island families in 1952, the company has grown from a small local enterprise that pioneered personal loans for Hawaii's working class, into Hawaii's largest locally-owned depository financial services loan company.Today, Finance Factors continues to work diligently to help generations of families fulfill their financial dreams with creative lending and savings products. Finance Factors specializes in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC.We are looking for motivated and a positive candidate who enjoys customer interaction and building relationships. Candidates will be engaging by having good verbal and written communication skills while paying attention to detail. As a Customer Service Representative, you will learn to perform the receipt and processing of deposits, payments, withdrawals and deposit account openings. Hours are Monday through Friday with weekends off.Minimum Requirements: Cash handling and customer service experience is helpful. High School Diploma or equivalent. Ability to accurately and efficiently process cash handling and account transactions. Basic knowledge of Microsoft Office Suite (Excel, Word, Outlook). Maintain knowledge and have the ability to sell/refer Finance Factors products and services. Build and maintain ongoing external and internal customer relationships. Ability to learn and apply basic deposit regulatory compliance requirements. Previous banking experienced is helpful.Job Type: Full-timePay: From $16.00 per hourBenefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Paid training Profit sharing Tuition reimbursement Vision insuranceSchedule: Monday to FridayAbility to commute/relocate: Kailua, HI 96734: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Keywords: Finance Factors. Ltd., Honolulu , Customer Service Representative (Kailua), Hospitality & Tourism , Kailua, Hawaii

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