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Pool/Recreation Host/Hostess - Full-Time

Company: Aulani, A Disney Resort & Spa
Location: Kapolei
Posted on: March 20, 2023

Job Description:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

  • 100% full coverage of healthcare for you and your eligible dependents
  • 100% paid tuition at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more! Recreation Host/Hostess cast members will maintain poolside cabanas for all Guests while providing exemplary Guest Service at various pool locations. They will also staff the Dive Shop, slide dispatch and pool gates.

    Responsibilities :
    • Ensure the safety of Guests, may be a first responder to emergency situations
    • Welcoming cabana Guests and providing a sense of arrival
    • Maintain overall upkeep of all cabanas
    • Assist with clearing pool deck of used towels, lifejackets, and trash
    • Politely ensure adherence to rules and safety guidelines in the Recreation locations
    • Greet Guests with positive, friendly and helpful attitude
    • Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
    • Frequent walking/standing/pushing/pulling
    • Frequent bending/twisting and kneeling
    • Frequent use of hands
    • Strong observational skills to proactively identify Guest needs and ensure safety guidelines are being followed
    • Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity
      Basic Qualifications :
      • Strong verbal communication skills able to positively engage with guests, team members and management
      • Enthusiastic about interacting with, assisting, and receptive to all guests
      • Proactive in anticipating guest needs
      • Must be able to complete repetitive tasks while maintaining quality
      • Responsible and mature
      • Energetic and comfortable givin and taking feedback
      • Prolonged standing for two to three hours at a time and heavy lifting may be required
      • You must be at least 18 years of age to be considered for this role
        Preferred Qualifications:
        • Previous experience in a Hotel/Resort environment
        • Previous cabana or pool service experience
        • Knowledgeable about Resort and surrounding areas
        • Knowledge of Hawaiian/Japanese language preferred
        • Previous experience in hospitality or tourism related role on the Hawaiian Islands preferred
          Additional Information :

          Full-Time requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year.

          After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page.

          Keyword: AULANI CASTING. AULANICASTING, Recreation

Keywords: Aulani, A Disney Resort & Spa, Honolulu , Pool/Recreation Host/Hostess - Full-Time, Hospitality & Tourism , Kapolei, Hawaii

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