Guest Services Manager - Japanese Speaking
Company: Gecko Hospitality
Location: Waimanalo
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Guest Services Manager Resort
Our Company is an industry leader looking for an enthusiastic Guest
Services Manager to join our team. Apply today for our location in
Honolulu, HI. Our legacy in the hospitality industry continually
motivates us to offer a cozy and engaging experience for our
guests. Our hotel, ideally situated and brimming with considerate
amenities, serves as a comforting retreat for our visitors. The
design of our hotel places emphasis on comfort and functionality,
while our hospitable staff members always stand ready to cater to
our guests' needs. Don’t miss this opportunity at our location in
Honolulu, HI! Title of Position: Guest Services Manager
Compensation: $70k to $75k Job Responsibilities: The Guest Services
Manager oversees all guest services associates, including front
desk, concierge, valet, and pool operations. They ensure that all
associates are adhering to brand policies and procedures and that
scheduling, and inventories are within budget. Additionally, the
Guest Services Manager is responsible for ensuring that guests'
needs are met in a timely and friendly manner and resolving any
issues that may arise during their stay. They serve as a positive
example of the company culture and are able to motivate staff in a
positive work environment. To excel in this position, the ideal
candidate should possess excellent communication and leadership
skills, with the ability to effectively manage both staff and guest
interactions. They should have a strong understanding of
hospitality industry best practices and the ability to effectively
manage budgets and scheduling. Most importantly, the Guest Services
Manager should be passionate about delivering exceptional guest
experiences and creating a positive work environment for their
team. Benefits: · Competitive Starting Salary · Medical, Dental,
and Vision Insurance · Paid Time Off · Bonus Program · 401K
Qualifications: · The Guest Services Manager should have at least 2
years’ experience in the service industry in a similar role. · The
Guest Services Manager should have a passion for developing and
mentoring people. · Organization, communication, and multi-tasking
skills are a must for the Guest Services Manager · The Guest
Services Manager should have open availability.
Keywords: Gecko Hospitality, Honolulu , Guest Services Manager - Japanese Speaking, Hospitality & Tourism , Waimanalo, Hawaii
