HNL AA - Baggage Ops Agent
Company: Unifi Aviation, LLC
Location: Wake Island
Posted on: April 1, 2026
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Job Description:
General information Job Title HNL AA - Baggage Ops Agent Date
Friday, January 16, 2026 Entity Unifi Aviation, LLC State Hawaii
City Honolulu Base Pay Rate: $ 18.00 Full/Part Time Full Time
Exempt or Non-Exempt Position Non-Exempt Shift A.M. shift
Requirements and Description Unifi has decades of experience in the
aviation services industry. We continue to innovate, adapt, and
grow by leaning on our experience and expertise in airline ground
services. Our vision is to be the most respected company by
providing exceptional experience getting aircraft and passengers to
their destination safely. We are seeking individuals to join our
growing team who are passionate, have integrity, and have empathy
for how their words and decisions affect our employees, customers,
and partners. No experience is required. Paid training is provided
for all new employees. Join our team and see where the flight
benefits can take you. Job Summary: The agent works independently
to support the team, ramp personnel, and customers by resolving
baggage delays in a fast-paced, time-sensitive environment.
Responsibilities include managing tasks between and during flight
arrivals, responding to requests through the baggage software
system, emails, and phone calls, including voicemails. The agent
assists passengers in filing claims for delayed luggage and
resolving issues related to damaged baggage. During each shift, the
agent oversees flight arrivals at the baggage claim area, reviews
unclaimed bags, and investigates their status. Once a baggage issue
is resolved, the agent ensures proper closure of files. The role
involves conducting searches across various areas, maintaining
active communication with ramp staff, and balancing physical tasks
such as walking and moving bags with administrative duties on the
computer. Additional responsibilities include completing
shift-specific reports, organizing and relocating bags using carts,
and tracking detailed information about baggage transportation.
Benefits: * Flight Privileges: Offered after 30 days for employees
and eligible family members! * Weekly pay for hourly employees
(could change it specific to the state e.g. CA) * Full time starts
at 30 hours per week! * Paid time off (for full-time employees). *
Comprehensive Medical, Dental and Vision Insurance (for full-time
employees). * 401k for all employees. * Exclusive discounts and
additional wellness programs. Qualifications: * High School diploma
or GED. * Must be at least 18 years of age. * Must be able to
obtain credentials required as per airport or state or customs
requirements. * Possess a valid Driver’s License. Physical
requirements: * Must be able to frequently lift, greater than 70lbs
and constantly lift up to 70 lbs.; Constantly push, pull up to 70
lbs.; and constantly walk, stand, reach above shoulder, climb,
crawl, stoop, squat, kneel, & bend. Working conditions: * Must be
able to work in rotating shifts and hours, nights, weekends and
holidays, overtime. * Must be able and open to work in outside
weather conditions which may include severe seasonal elements. "
Unifi is committed to equal opportunity employment regardless of
race, color, ancestry, religion, sex, national origin, sexual
orientation, age, citizenship, marital status, disability or
veteran status."
Keywords: Unifi Aviation, LLC, Honolulu , HNL AA - Baggage Ops Agent, Hospitality & Tourism , Wake Island, Hawaii
