Guest Services Greeter (On-Call) @ The Ritz-Carlton Residences, Waikiki Beach - - (19000S40)
Company: Marriott International, Inc.
Location: Pearl City
Posted on: April 18, 2019
Guest Services Greeter (On-Call) @ The Ritz-Carlton Residences,
Waikiki Beach At more than 80 award-winning properties worldwide,
The Ritz-Carlton Ladies and Gentlemen create experiences so
exceptional that long after a guest stays with us, the experience
stays with them. As the premier worldwide provider of luxury
experiences, we set the standard for rare and special luxury
service the world over. We invite you to explore The Ritz-Carlton.
The Ritz-Carlton Residences, Waikiki Beach, located at 383
Kalaimoku Street, Waikiki, Hawaii, 96815 currently has the
following opportunity: Guest Services Greeter (On-Call) @ The
Ritz-Carlton Residences, Waikiki Beach(19000S40) : Activate room
keys using electronic key machine and reissue new room keys to
guests as necessary. Communicate to appropriate staff that there
are guests that are waiting for an available room. Advise guest of
any messages received for them, and send to room if required.
Accommodate requests for room changes when possible. Supply guests
with directions and information regarding property amenities,
services, and hours of operation, and local areas of interest and
activities. Tag, store, and retrieve luggage from luggage storage,
providing guests with proper claim tickets for their luggage.
Identify and explain room features to guests. Ensure that any
outstanding requests or problems from the previous day receive
priority and are resolved. Arrange transportation for
guests/visitors. Respond to all guest needs/requests.Follow all
company and safety and security policies and procedures; report any
maintenance problems, safety hazards, accidents, or injuries;
complete safety training and certifications. Ensure uniform and
personal appearance are clean and professional. Maintain
confidentiality of proprietary information; protect company assets.
Support all co-workers and treat them with dignity and respect.
Support team to reach common goals. Comply with quality assurance
expectations and standards. Move, lift, carry, push, pull, and
place objects weighing less than or equal to 25 pounds without
assistance. Stand, sit, or walk for an extended period of time or
for an entire work shift. Read and visually verify information in a
variety of formats (e. g., small print). Visually inspect tools,
equipment, or machines (e. g., to identify defects). Grasp, turn,
and manipulate objects of varying size and weight, requiring fine
motor skills and hand-eye coordination. Reach overhead and below
the knees, including bending, twisting, pulling, and stooping. Move
up and down a ladder. Move up and down stairs and/or service ramps.
Perform other reasonable job duties as requested by Supervisors. We
invite you to learn more about this position and apply
Connect with us on social media to keep up to date on The
Ritz-Carlton news, learn more about our culture, and engage with
the Careers team on Facebook.
http://www.linkedin.com/company/ritz-carlton Join The Ritz-Carlton
Ladies and Gentlemen. The Art and Soul of Hospitality. - The
Ritz-Carlton is an equal opportunity employer committed to hiring a
diverse workforce and sustaining an inclusive culture. The
Ritz-Carlton does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: Marriott International, Inc., Honolulu , Guest Services Greeter (On-Call) @ The Ritz-Carlton Residences, Waikiki Beach - - (19000S40), Hospitality & Tourism , Pearl City, Hawaii
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