Retail Lending Compliance Officer
Company: Bank of Hawaii
Posted on: July 14, 2019
Bank of HawaiiIn 1897, Bank of Hawaii was the first chartered and
incorporated bank in the Republic of Hawaii. We've been here from
territorial days, growing and changing with Hawaii. Today, we are
the largest independent bank in Hawaii - a result of knowing our
business and community, and always staying ahead of change. We are
constantly finding creative ways to deliver leading edge financial
services to our customers. Now, we're embracing change with our new
21st century banking.
It's our people who help us succeed in offering first class service
and products to our customers. As a member of the Bank of Hawaii
community, you will be among the very best in your profession in an
environment that places a high value on integrity, innovation and
teamwork. People who are agile, savvy, forward-thinking and
entrepreneurial can learn and grow with us.
Does this sound like you?Are you ambitious? Want to make a
difference in people's lives? Do you thrive in an environment that
leverages your abilities as a fast learner, good listener, and
problem-solver? If you love challenges, relish complexity, and have
moxie, consider applying your unique talents with a Hawaii banking
leader - Bank of Hawaii. Here you can be at the forefront of
whatever you do. Welcome to your tomorrow!
A day in your life as a Retail Lending Compliance Officer:Under the
direction of the Manager, this position is responsible for
developing and assisting in the execution of all Retail Lending
compliance and operational risk activities, including providing
direction to HMDA Compliance Analysts as needed, overseeing the
day-to-day compliance and risk activities and programs, developing
and maintaining compliance/operational risk policies and
procedures, facilitating the development, maintenance, and
monitoring of appropriate compliance-related controls, review of
marketing materials, coordinating and/or monitoring of Retail
Lending and Retail Deposit products, including Dealer Indirect
Lending and Credit Card, for compliance with consumer laws and
regulations, providing compliance support for implementation of
product/system enhancements and new or amended laws/regulations,
and providing compliance/operational risk training to bank
personnel. In addition, this position assists the Manager in
identifying higher risk compliance and operational risk activities
for Retail Lending and Retail Deposits (including related delivery
channels) and developing and implementing appropriate solutions to
mitigate those risks. Ensures business unit's adherence to and
compliance with regulatory requirements, as well as Bank policies
and procedures, including but not limited to state and federal laws
We'll give you these important responsibilities---
- Develops and implements programs to identify and manage
compliance/operational risk stemming from laws and regulations that
apply to Retail Lending and Retail Deposits' activities, as well as
the activities of related delivery channels. Administers monitoring
programs for all Retail Lending and Retail Deposits products and
processes as necessary to ensure compliance. Assists Manager with
identification, solution and monitoring of high risk activity for
Retail Lending, and Retail Deposits and related delivery channels
as necessary by developing rating and reporting templates to
measure and report compliance risks and controls. Conducts reviews
of higher risk compliance or operational activities as
- Provides compliance guidance for implementation of changes to
Retail Lending and Retail Deposits' products, processes, services,
and system controls required by: 1) new or amended laws and
regulations, 2) new products/product changes, and 3) system
conversions/enhancements. Reviews, rewrites, and approves related
change of terms, bank forms, documents and brochures for compliance
with applicable laws and regulations.
- Provides recommendations and guidance to Retail Lending and
Retail Deposits departments to ensure new and existing compliance
and risk operating policies and procedures are executable by their
respective teams and maintains a high quality experience for
customers. Assists these departments in conducting compliance and
operational risk monitoring and preparing for compliance audits,
regulatory examinations, and quality assurance reviews.
- Coordinates audit findings, responses, and corrective actions
between the Audit Department, Corporate Compliance, Operational
Risk, third party vendors and respective business unit
- Reviews, and approves written material (circulars, SPM,
marketing collateral, disclosures, statement messages, etc.) for
Retail Lending and Retail Deposits and operational changes to
ensure compliance with applicable laws and regulations and
operational risk management programs, including assisting the
Retail Lending and Retail Deposits departments with written
responses/communication to address complaints received through
internal channels or regulatory agencies.
- Obtains and maintains proficient knowledge of consumer laws and
regulations; specifically, all laws and regulations relating to
Retail Lending and Retail Deposits. Obtains and maintains knowledge
of bank services, policies and procedures.
---if you come to us with these qualifications---
- Bachelor's Degree from an accredited educational institution or
equivalent work experience.
- General knowledge of accounting principles.
- Minimum 4 - 5 years experience in legal/regulatory compliance
of banking laws and regulations, or equivalent work experience.
- Demonstrated proficiency and expertise with personal computers
and Microsoft applications (Outlook, Word, Excel, Access, and
PowerPoint) or similar software.
- Knowledge of or ability to use Bank software and systems.
- Demonstrated ability to discuss and offer alternative or
solutions to consumer lending compliance and operational risk
issues with any level of staff person.
- Able to identify and define problems; research and analyze
information and various situations relating to data management
- Must have excellent verbal and written communications skills,
as well as presentation skills.
- Able to discuss and offer solutions and alternatives to deposit
compliance issues with any level of staff person.
- Must have a general knowledge of accounting principles and a
working knowledge of regulatory requirements, knowledge of best
- Able to work flexible hours including holidays, weekends and
evenings as needed.
- Must be able to provide own transportation and arrive at
intended destination in a timely manner or as required.
- Travels by air as required.
All qualified applicants will receive consideration for employment
and will not be discriminated against on the basis of any legally
protected classification including race, color, religion, sex,
sexual orientation, gender identity, national origin, age,
disability, or protected veteran status. Bank of Hawaii takes
affirmative action in support of its policy to advance in
employment legally recognized individuals including minorities,
women, protected veterans and individuals with disabilities.
Keywords: Bank of Hawaii, Honolulu , Retail Lending Compliance Officer, Hospitality & Tourism , Honolulu, Hawaii
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