Technical Support Assistant

Company: PDS Tech, Inc.
Location: Honolulu
Posted on: June 28, 2020

Job Description:

PDS Tech, Inc. is seeking a Technical Support Assistant (Energy Adviser) in Honolulu, HI.Job Title: Energy Advisor The position is for an energy conservation program that provides rebates on energy efficient goods and services for residential homes & small businesses. The general nature and level of work for this position includes but is not limited to: Duties and Responsibilities: --- Data entry and quality control review of residential customer rebate applications. --- Use knowledge of program requirements to determine applicant qualifications and provide customer support via phone. --- Maintain productive relationships with internal and external clients, including specific trade ally partners. --- Assist with weekly administrative duties. --- Identify opportunities for enhancements to current processType of Work: --- Must be able to work at a desk and on a computer for extended periods of time. --- Must be able to communicate well over the phone with customers and problem solve. --- Must be willing to cross train across multiple job processes and be willing to work on multiple programs. --- Must have attention to detail with regard to Quality control practices reviewing payment records and ensuring accuracy with customer records. --- Proven track record working in a team environment. Basic Qualifications: --- Proven track record of successful program/project delivery in a customer service Environment within external customers. --- 2 years' experience with MS Office, including Word, Power Point, and Outlook with emphasis on EXCEL. --- Accurate typing skills with great attention to detail with a minimum of 40 wpm. --- Excellent organizational, verbal and written communication skills. --- Ability to multitask and prioritize work in a self-directed capacity. --- Prior background in Energy Efficiency, would be a plus PDS Tech, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide. We offer a full range of benefits including: Health insurance Paid holidays Weekly payroll Immediate 401(k) eligibility Completion Bonuses Training Please note availability of benefits may vary by position PDS specializes in Engineering and IT arenas including Aerospace, Defense, Electronics, Telecommunications, Automotive, and Energy just to name a few. Our reputation, track record, and years of continuous growth reflect the commitment to quality that our employees and clients experience first-hand. To find out more about PDS, please visit www.pdstech.com $$$ PDS pays for referrals! $$$Job Requirements:SDL2017

Keywords: PDS Tech, Inc., Honolulu , Technical Support Assistant, IT / Software / Systems , Honolulu, Hawaii