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Client System Administrator

Company: RevaComm
Location: Honolulu
Posted on: April 10, 2021

Job Description:

The ideal candidate shall provide Client System Administrative support consulting services to our client in a professional manner. Typical responsibilities may include the following:

  • Troubleshoot any issues user(s) may have (software application not working, printers not connecting, monitors not coming on, no internet connection while on Domain or on VPN etc.) and promptly resolve the related issues by identifying and determining corrective actions that needs to be taken in case of individual job failures not covered by standard procedures.
  • Communicate with the local Communication Focal Point to identify problems any issues that are difficult to pinpoint or resolve.
  • Add/modify or delete computers, assign users to appropriate security and distribution groups access etc. within databases.
  • Periodically, reload the operating system/application when necessary, making every effort to rescue user files when possible.
    Other key responsibilities include:ITEC Custodian - As the custodian of the equipment, you will be maintaining an extensive inventory for all accountable equipment (monitors, computers (laptop/desktops), printers and other peripherals. Prepare all unusable equipment's for turn-in by erasing hard drives and scheduling appointments with the Logistics Dept. to make sure that the equipment gets taken off the inventory once its turn-in. Research and acquire IT equipment and software required for day to day operations. IAO - Information Assurance Officer liaison and ensuring users successfully understand and complete necessary training prior to having access to any systems TCO - Telephone Control Officer - assist with user issues when they are unable to access their voice mail, problem with their telephone or needs to move phone to another location. Also, keeping a complete updated inventory of all telephones by user, bldg., room number, to include serial numbers of the actual phones. SharePoint - Assist the Primary Manager with updates and maintenance of SharePoint. Assist users in creating and modifying pages and the creation of unique/specialized pages, lists, and document libraries. Maintain SharePoint site permissions by adding users with valid site access requirements and removing individual access when no longer required. Review SharePoint sites to ensure compliance with directives every 180 days. Scan SharePoint/shared drives for PII information and remove if found on a quarterly basis. Teleconferencing and Video Teleconferencing Support - Weekly usage, Ensure VTC and TC capabilities. Assist in establishing secure connections, power on dedicated VTC equipment and conduct operational test before VTC events. Setup and run personal computer-based conferencing capabilities using laptops and tablets for special events and also setup teleconferencing capabilities by obtaining phone bridge numbers and pins for special teleconference events.

Keywords: RevaComm, Honolulu , Client System Administrator, IT / Software / Systems , Honolulu, Hawaii

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