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Wireless Sales Expert (F/T - Costco Channel)

Company: Wireless Advocates
Location: Honolulu
Posted on: November 19, 2021

Job Description:

Careers - Wireless Advocates - Wireless Sales Expert (F/T - Costco Channel) in Honolulu, Hawaii - Careers at Honolulu Skip Branding Skip to content Wireless Advocates We Help People Connect

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  • Search Jobs Equal OpportunityWireless Advocates is an equal employment opportunity employer. As such, Wireless Advocates is committed to treating all employees and applicants equally without regard to race, color, creed, religion, sex, sexual orientation, age, national origin, citizenship, veteran or marital status, sensory, physical or mental disability, or the use of a trained dog guide or service animal by a disabled person, and all other bases protected by law. Wireless Advocates is an equal employment opportunity employer as well as a drug and alcohol free workplace. -- 2016 Wireless Advocates, LLC. All Rights Reserved. Skip to Main Content Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Returning Candidate? Log back in! Wireless Sales Expert (F/T - Costco Channel) Posted Date 3 weeks ago (10/25/2021 11:32 PM) Requisition ID 2021-34726 Category Retail Stores Kiosk/Location : Location US-HI-Honolulu Job Locations US-HI-Honolulu Mission Headquartered in Seattle, Washington, Wireless Advocates is a leading provider of wireless products and services both online and in nearly 700 retail locations nationwide. Together with the top wireless carriers (Verizon, AT&T, T-Mobile/Sprint) and OEM's (Apple, Samsung, LG, Motorola), our expert team of wireless professionals are here to help people connect. Responsibilities Do You Have What It Takes to Succeed? You are the type of sales expert who creates a positive member experience. You strive to meet or exceed all Wireless Sales Expert customer service, quality of sale and performance expectations. You exhibit high levels of professionalism and operational excellence. You take pride in providing exceptional customer service. You maintain effective working relationships with your peers, manager and store personnel. You are able to meet sales expectations with minimal direct supervision. This is an exciting opportunity in a retail space that is primed for massive growth now that 5G is here. We hold a unique advantage in that we're able to offer all of the latest devices and plans from Verizon, AT&T, and T-Mobile/Sprint. These roles come with full benefits and excellent pay - with base, bonus and commissions, our Wireless Sales Experts are averaging $17/hr and our top performers are averaging $27/hr and higher. Responsibilities Wireless Sales Experts (WSE) are responsible for creating an excellent member experience by ensuring every interaction is professional and utilizes the GUESTS methodology. The WSE provides expert product and service selection advice so that Costco members and their dependents purchase products that meet their individual needs and wishes. The WSE is responsible for achieving personal sales and service goals and meeting all operational standards and expectations. The WSE must demonstrate the Company Guiding Principles in all interactions with members, employees and store personnel. Since this is a retail position, the WSE should ideally be available for shifts in the evenings and on Friday, Saturday and Sunday. Sales Performance -Consistently meets or exceeds sales and performance expectations. -Consistently executes the company's GUESTS sales process. Customer Service -Provides superior, professional customer service to all members. Meets or exceeds all quality of sale and customer service standards. -Keeps up to date with all communications and relevant information (i.e. promotions, inventory, etc.). -Ensures all sales, operational and other SOPs standards are met and that all applicable SOPS are consistently executed. -Builds long-term repeat relationships with customers through personal integrity, sales and product expertise. Operational Performance Consistently meets or exceeds all operational standards including: -Non-Negotiables -Quality of Sale -Adherence to published work schedules, meal breaks and timekeeping -Regular/reliable attendance -Accurate time keeping practices which includes checking daily for missing punches -Accurate cash handling and inventory control -Safety and Training compliance -Completion of paperwork and direct delivery processing Competencies -Customer Focus -Instills Trust Qualifications Requirements -Prior retail sales experience is a plus, but the ability to greet and engage with customers is a must!
    -Must be curious and coachable - it's okay if you don't know, but are you willing to learn?
    -Personal integrity, a commitment to always do the right thing for our client and customers.
    -A desire to learn about technology and how to match solutions to needs.
    -Be able and willing to work a flexible schedule, including evenings, weekends and holidays.
    -Able to stand for extended periods of time.
    -Must be at least 18 years of age and legally authorized to work in the U.S. We've Got You Covered! At Wireless Advocates, we are committed to providing our team with the support and resources to succeed in their career, as well as exceptional benefits for a healthy work-life balance.-- -Medical, Dental, and Vision coverage -Retirement Savings including 401(k) with company match -Paid Vacation Time -Short-Term & Long-Term Disability Insurance -Employee Assistance Program 100% company paid -Life Insurance Policy 100% company paid -Flexible Spending Accounts -Dealer Line Discounts on Phone Plans Wireless Advocates is an equal opportunity employer, we encourage and support diversity in the workplace. To find out more about us, visit our website at: www.wirelessadvocates.com Options Apply for this job online Quick Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading... Application FAQs Software Powered by iCIMS
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Keywords: Wireless Advocates, Honolulu , Wireless Sales Expert (F/T - Costco Channel), IT / Software / Systems , Honolulu, Hawaii

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