SAP Basis Administrator II
Location: Wake Island
Posted on: June 23, 2025
|
|
|
Job Description:
We recognize our competitive advantage our people. We believe in
our people, who share our vision of meeting the needs of our
employees, customers, and communities and who carry out the
continued success of the company. Our employees are committed to
the companys foundational values: integrity, excellence, teamwork,
environmental stewardship, and community commitment. In turn, we
invest in our employees, providing opportunities for challenge and
advancement and offering a competitive compensation package. BRIEF
POSTING DESCRIPTION: The P ED SOFTWARE APPLICATION SVCS Department
of the P SR VP CIO Division at Hawaiian Electric Company has 1
Management vacancy available. This position may be filled on Oahu,
Maui, or Hawaii Island.(Role: PROFESSIONAL) JOB FUNCTION: The SAP
Basis Administrator II is responsible for managing, installing,
configuring, monitoring, tuning, and providing on-going Basis
technical support for all SAP systems. This individual will
troubleshoot and resolve SAP issues and will proactively enhance
and maintain system stability, integrity, and performance. The SAP
Basis Administrator II will also assist in coordinating small to
medium-sized projects and will mentor junior SAP Basis
Administrators. ESSENTIAL FUNCTIONS: • Install, maintain,
configure, and tune SAP environments to ensure integrity, and
stability. Perform daily administration, monitoring, and system
health checks. If issues arise, troubleshoot and perform problem
analysis and resolution. Assists in continuous improvement
initiatives. • Analyze system logs and performance metrics and
conduct workload analysis. Recommend and implement improvements in
a timely manner to ensure optimal performance. • Perform periodic
system refreshes and maintain multi-landscape environments through
tasks such as system refreshes and transport management. Ensure
adherence to configuration management policies and troubleshoot
transport errors. • Assist in coordinating small to medium-sized
projects. Assist in the planning, designing, and architecting of
the SAP landscape. Provide support and perform problem resolution
during development and maintenance phases of SAP projects. •
Handle, prioritize, and resolve tickets that range from break-fixes
to enhancements. Able to troubleshoot high-to-moderate tickets
independently. Coordinates and/or handles technical support with
business users, as/if needed. • Plan and implement SAP upgrades
(kernel, SPS, EHP, patches) and new implementations as required.
Requires collaborating with functional and technical teams. •
Trains/assists junior BASIS Administrator on tools and techniques
used to analyze, configure, test, troubleshoot, and document SAP
and SAP related information systems. • Provides feedback regarding
performance evaluations for team members; recommends project
staffing; assists with project budgets and operating forecast
development; and performs other staff functions as needed. • Work
solely or in concert with others to author requisite documentation
to meet a variety of company needs, be it technical support
document, text for rate case or project filings, responses to
information requests from interveners, cost benefit analyses,
department/team strategies, etc. • Participate in an on-call pager
rotation and be available for both scheduled and unscheduled work.
Provide emergency problem resolution coverage in the event of
either a system or database malfunction on a 24 hours a day, 7 days
a week basis. • Participates in Company emergency response
activities as assigned, including any activities required to
prepare for such emergency response. BASIC QUALIFICATIONS:
Knowledge Requirements • Thorough knowledge of the principles of
information and office technology management normally acquired
through college level courses or equivalent experience. • Working
knowledge of utility business, business and/or engineering
principles & practices desirable. • Working knowledge of Unix, SAN,
and Oracle databases. • Experience with the installation and
maintenance of SAP systems/infrastructure and software components
such as ECC, CRM, Solution Manager, GRC, Fiori, PO, and BW. This
includes working knowledge of SAP Basis administration; managing,
monitoring, transport system management, system refreshes,
upgrades/support packs, tuning, and troubleshooting of the SAP
systems • Ability to translate business requirements into technical
design and maintain comprehensive technical documentation. •
Ability to comply with, and contribute to, system configuration
standards and guidelines. • Ability to maintain status of tasks,
defects, issues, and support requests on a daily basis in an
appropriate tool. Skills Requirements • Communicate effectively
(written and oral) with others and work well under pressure. Need
to be conscientious and see problems through to completion with a
high emphasis on problem ownership. • Proven analytical and problem
solving skills for assessment of complex production support issues
and recommend / implement effective solutions. • Be customer
focused and a team player with the ability to work collaboratively
with others. • Excellent attention to detail, diligence and
professionalism. • Able to organize their time effectively on a
daily and weekly basis with a high emphasis on efficient self-time
management; reporting problems and requesting assistance as
required. • Reports progress to goals, identifies key risks and
mitigation strategies, and provides direct support for other
process teams. • Deliver results within given time frames, ensuring
that the standard of your work is maintained. Document your work in
line with team standards. Experience Requirements • Minimum of 5
years of hands-on experience in Basis Administration. • Minimum of
5 years of hands-on experience with Unix/Linux operating system,
SAN, and Oracle database. • SAP Basis or SAP Security
certifications would be nice but not required. • A few (1-2) years
of analytical experience in simple to complex systems. • Bachelors
degree in IT, IS Computer Science or related degree.
Keywords: , Honolulu , SAP Basis Administrator II, IT / Software / Systems , Wake Island, Hawaii
