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Field Service Analyst (Senior Lead) - DCGS-A Mobile

Company: USfalcon
Location: Honolulu
Posted on: July 13, 2018

Job Description:

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  • Field Service Analyst (Senior Lead) - DCGS-A Mobile

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    Information Technology

    Clearance Level



    USfalcon, recognized as one of the fastest growing, privately held companies in the United States, is seeking a Field Service Analyst (Senior Lead) - DCGS-A Mobile to work out of Schofield Barracks, Hawaii. Description:The DCGS-A Mobile Field Service Analyst will perform duties as a Field Service Analyst (FSA) for initializing, placing into operation, and troubleshooting the hardware and software interfaces of this system. This position will support the U.S. Army Communications-Electronics Command (CECOM) Life Cycle Management Command (LCMC) Software Engineering Center (SEC) Field Support Directorate (FSD) to perform resident engineering and technical support to the Warfighter. In addition, this position will align with the local Army Field Support Battalions to provide support for exercises, combat operations, and contingency operations.


    • Deploy, configure, and document complex VMware environments including but not limited to engineering designs and recommendations, deployment plans, system configurations, assembly guides and operational smart books.
    • Install, configure, and maintain the vCenter server instance and its applicable database server/services.
    • Install and configure DCGSA systems which include GWS, IFS, and PMFWS.
    • Knowledge of DCGSA setup and installation
    • Knowledge of Oracle data base administration Install configure, and maintain all ESX/ESXi hosts within the environment.
    • Create virtual machines in support of POR system fielding, integration, and/or expansion.
    • Create, configure, and maintain resource clusters ensuring an efficient and balanced environment for all tenant POR systems.
    • Manages Virtual Machine snapshots to reduce overall impact to the system storage environment.
    • Document all configurations, changes, and proposed changes.
    • Ensure the control, integrity and accessibility of the VMware environment for the enterprise through compliance and usage of industry best practices and methods.
    • Ensure utilization of proper change management procedures regarding the installation and testing of all upgrades and enhancements for VMware infrastructure.
    • Ensure proper initial installation as well as subsequent installations of updates/patches.
    • Perform regular checks of system components for errors and application of necessary corrective action.
    • Provide technical support to internal and external users. To include tenant POR system administrators.
    • Troubleshoot problems and take corrective action on a timely and effective basis.
    • Provide routine status updates to organizational leadership.
    • Coordinate virtual environment infrastructure resource requirements with organizational IT resource management to ensure timely access to storage, networking, and backup/archive solution resources.
    • Performs remote administration to secondary sites as assigned.
    • Provides adhoc support to tenant POR server administrators.
    • May be required to perform routing server management functions for servers located in the Management servers group of the Fixed Site Server Segment.
    • Primary responsibility will be for the vCenter Server. May be required to Work as Tier I, II, and III Support..
    • Additional duties as assigned.


      • Any other DCGS-A systems administration experience experience utilizing remote access capabilities such as putty, cygwin, etc---.
      • Experience utilizing vClient application to access enterprise assets.
      • Experience creating and managing virtual machines
      • Experience performing IAVA, OS, and application patching/updates
      • Experience working in a fast past multifaceted environment preferred.
      • Experience with VMware benchmark tools and capacity management applications preferred.
      • Strong working knowledge of Internet networking technologies and principals including TCP/IP and DNS.
      • Experience integrating with Symantec Netbackup solutions desired.
      • Experience in the DOD intelligence environment or equivalent government agencies, with field level experience preferred.Requirements:
        • Bachelor's degree from an accredited university with 5 years' experience. 4 years of relevant experience may be considered in lieu of a degree.
        • CompTIA Security+ CE certification Clearance: TS/SCI Travel: Must be available for assignment to various CONUS/OCONUS sites for extended terms. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; SECRET, TS, or TS/SCI clearance is required. About the Company: USfalcon provides integrated technology solutions worldwide to Department of Defense and National Security clients in the areas of Aerospace, Mission Systems Engineering, Information Technology and Education and Training. USfalcon has been recognized as one of the fastest growing privately held companies in the United States, with offices in Cary, NC, Reston, VA, Colorado Springs, CO, Dayton, OH and Huntsville, AL. USfalcon is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disability/Veterans/Gender Identity/Sexual Orientation. www.usfalcon.com


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          Keywords: USfalcon, Honolulu, Field Service Analyst (Senior Lead) - DCGS-A Mobile, IT / Software / Systems, Honolulu, Hawaii

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