Security Host/Hostess - Full Time

Company: Disney
Location: Wahiawa
Posted on: December 5, 2019

Job Description:

As a Security Host/Hostess, the main goal is to provide a safe and secure environment that enables our guests, cast members and vendors to experience the magic of Disney. SCHEDULE AVAILABILTY
Full-Time requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays.

Our Theme Parks and Resort Hotels operate 24 hours a days, 365 days a year.

Keyword: AULANI CASTING, AULANICASTING

• High school diploma or equivalent
• Associates Degree or higher in Criminal Justice, Private Investigations, Homeland Security, Emergency Management and/or Emergency Medical Services
• Strong understanding of Hawaii Revised Statues; particularly those that apply to Hotel/Resort destinations (such as trespassing, etc.)
• Knowledge of Hawaiian/ Japanese language
  
• Must be at least 18 years of age
• Valid State of Hawaii Guard Card
• A successful candidate will need to have experience as a first responder ------ related experience that best aligns with the day to day operation may include:
• Hotel/Resort Security Guard/Officer experience
• Successfully completed basic training in the Military
• Loss Prevention and/or Plain Clothes Operatives experience
• High pressure situational experience such as Emergency Medical Technician, Firefighter, Flight Attendant
• 25WPM (Words Per Minute) as will investigate and document incidents, complaints, accidents and emergencies ------ strong verbal, written and technology skills required
• Perform general clerical duties using Microsoft Office and other site specific programs
• A good sense of direction as will learn and memorize Resort layout to include the locations of fire pull stations, fire extinguisher, AED, standpipes and more
• Self-directed (can complete tasks with minimal follow up/supervision)
• Maintain strong observation skills with high level of detail and scrutiny for entire shift
  
• The Security Host/Hostess performs protective and enforcement functions in a courteous and professional manner while dealing with emergencies, undesired conduct, disturbances, threats to life and property
• As a first responder, will be trained on Infant, Child and Adult Cardiopulmonary Resuscitation (CPR), Automated External Defribrillator (AED) and fire extinguisher procedures to respond to emergencies as needed
• Conduct interior and exterior Resort foot patrol to identify undesirable conditions
• Evaluate a situation and quickly make logical decisions on how to proceed while maintaining a calm demeanor
• Maintain order in the Resort while attending to the needs of our guests, cast members and vendors
• Coordinate expedient response to emergency conditions such as fire, alarms, safety hazards and threats to life and/or property in a calm, rational, persuasive manner
• Handle violations of Resort policy, civil laws and undesired conduct
• Work with state of the art technology to detect and respond to safety systems
• Provide cash escorts for cashiers to/from cash room to their work station
• Respond to security and emergency calls and prioritize the work in a timely manner
• Use of complex consoles to receive calls from guests, cast members and vendors requiring assistance and dispatches to resolve situations ------ will maintain logs of all requests
• Provide key assist
• Issue contractor and visitor badges
• Monitor Closed Circuit Television (CCTV) system for any unusual activity and dispatch via two-way radio
• Provide accurate information to guests, cast members and vendors seeking directions and hours of operation
• Receive, record and secure found property ------ will also research and respond to guests inquiries for lost property
• Escort guests and cast members as required to parking lots
• Perform other duties and responsibilities as assignedResponsibilities : SCHEDULE AVAILABILTY
  Full-Time requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays.
  
  Our Theme Parks and Resort Hotels operate 24 hours a days, 365 days a year.
  
  Keyword: AULANI CASTING, AULANICASTINGBasic Qualifications : SecurityRequired Education :
• High school diploma or equivalentPreferred Education :
• Must be at least 18 years of age
• Valid State of Hawaii Guard Card
• A successful candidate will need to have experience as a first responder ------ related experience that best aligns with the day to day operation may include:
• Hotel/Resort Security Guard/Officer experience
• Successfully completed basic training in the Military
• Loss Prevention and/or Plain Clothes Operatives experience
• High pressure situational experience such as Emergency Medical Technician, Firefighter, Flight Attendant
• 25WPM (Words Per Minute) as will investigate and document incidents, complaints, accidents and emergencies ------ strong verbal, written and technology skills required
• Perform general clerical duties using Microsoft Office and other site specific programs
• A good sense of direction as will learn and memorize Resort layout to include the locations of fire pull stations, fire extinguisher, AED, standpipes and more
• Self-directed (can complete tasks with minimal follow up/supervision)
• Maintain strong observation skills with high level of detail and scrutiny for entire shift
  Company Overview : English

Keywords: Disney, Honolulu , Security Host/Hostess - Full Time, Other , Wahiawa, Hawaii