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Sales Executive Action Line (Japanese Speaking)

Company: Hilton Grand Vacations (HGV)
Location: Honolulu
Posted on: March 29, 2020

Job Description:

Job Description Putting people first is the foundation of our company values, and the health and well-being of our HGV Team Members, owners and guests is our top priority. We are actively monitoring the novel coronavirus (COVID-19) outbreak. At this time, all applications will be considered for future positions and contacted at a later date. We thank you for your interest in becoming a part of our HGV family! Hilton Grand Vacations ranks 26th in Hawaii Business Magazine's "Top 250" that highlights the state's largest companies based on gross sales, a key indicator of market dominance and influence. Additionally, the company was the highest-ranking timeshare business on this year's list! As a Sales Executive - Action Line (Japanese Speaking) you will be responsible for driving company success through performing the following tasks to the highest standards: Maintain effective communication with clients and provide follow up to ensure customer happiness by utilizing various forms of communication (ie: email, telephone and written correspondence) Liaise with Quality Assurance Managers to resolve guest-related issues as they arise Participate in sales trainings and meetings for key information on outstanding HGV products and related updates Utilize positive selling concepts promoted at HGV Generate referral leads with each new customer Promote a positive, collaborative environment and enforce our core values and policies Work well in a team environment while maintaining a professional and personal image that upholds the Hilton Grand Vacations standards of integrity, quality, and service to customers Qualifications What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth! At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: 1+ year(s) of customer service experience and proven sales experience with an ability to close high-end sales Ability to resolve complex customer service issues and adapt to changes in a fast-paced environment Obtain a Hawaii Real Estate license within the first 45 days of employment Work a flexible work schedule including night, weekends and holidays Fluency in Japanese (read, write, speak) and business level English High school diploma or equivalent It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: 2+ years of proven ability to negotiate high end sales and effectively close sales 2+ years of customer service experience Current Hawaii Real Estate license holder Previous timeshare experience We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: Hilton Grand Vacations (HGV), Honolulu , Sales Executive Action Line (Japanese Speaking), Other , Honolulu, Hawaii

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